Receptionist - Bilingual - Guadalupe Credit Union : Job Details

We are looking for a Bilingual Receptionist to welcome community members on the phone and in-person, and direct to the appropriate staff member to assist. Location: Espanola, NMStarting Pay: $21.00 hourlyFull-Time: 40 hours per weekSchedule: Monday - Friday 8:30AM to 5:30PMCommunication: Effective communication skills. Bilingual in Spanish and English is required, including the ability to understand and speak fluently.Preferred Experience: Answering multi-line phones, Customer Service and Multi-tasking Duties include:

• Answer phones and direct callers to the appropriate person. As call volumes allow, process member requests with accuracy.
• Strong PC (technology), compliance, written and verbal communication skills.
• Look for ways we can financially empower those we serve.
• Effectively listen and build rapport with members.
• Open and distribute mail to appropriate staff, assist in credit union outgoing mailings.
• Maintain assigned records, files, and reports as well as assigned administrative responsibilities.
• Support overflow needs both within and outside the department as time allows.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
• Perform other job related duties as assigned.

You may receive an email after you submit your application that contains a link to complete a skills assessment once your application has been reviewed. The use of a computer is required to take the assessment. In case you do not have access to a computer, please contact us at 505-###-#### or 505-###-#### to schedule a time to take the assessment at one of our branches or offices.