Receptionist Brooklyn Office - Summit Home Care : Job Details

Summit Home Care is seeking a Receptionist for our Brooklyn office.

Job Summary:

The Receptionist is responsible for assisting and facilitating all aspects of human resources and credentialing functions.

Responsibilities of the position include:

• Direct visitors with their inquiries to the appropriate departments in a timely, personable and efficient manner while providing excellent customer service.
• Manage departmental inquiries including payroll questions, PTO requests, and accept new hire documents.
• Answer incoming phone calls in a professional manner.
• Understand company services, resources, tools, and departmental procedures in order to educate and inform visitors on best practices.
• Greet and welcome all visitors and create a positive first impression of the company.
• Consistently deliver a remarkable customer experience by acting as the front line of communication in person, via phone, and email.
• Assist personnel activities related to recruitment, training, and documentation.
• Response to employees queries and requests pertaining to human resources issues, rules, and regulations; refer matters appropriately.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Must speak FLUENT ENGLISH and FLUENT SPANISH. Really, if you don't speak BOTH FLUENT ENGLISH and FLUENT SPANISH, DO NOT APPLY. We aren't going to make an exception and nothing on your resume is going to impress us enough to change that.
• Excellent interpersonal and customer service skills.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Ability to maintain complete confidentiality in handling sensitive enrollment issues.
• Proficiency in Microsoft Office, particularly Word, Excel, Outlook.
• Maintain high levels of organization while being extremely focused on details.
• Capable of meeting time-sensitive deadlines for multiple tasks.
• Ability and desire to understand and adhere to complex regulations.
• A can-do attitude. You will roll up your sleeves and do whatever it takes to get the job done.
• Responsibilities may include additional tasks according to the needs of the department and the organization.

Benefits Working for Summit:

• Team Environment
• Weekly Paychecks
• Direct Deposit
• PTO & Sick Leave

Summit Home Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.