Receptionist - AmSurg : Job Details

Seaside Endoscopy Pavilion is an outpatient endoscopy facility specializing in colon cancer screening and gastroenterology. Our experienced board certified physicians serve Sussex County from our convenient location in Lewes, DE. We believe in compassionate medicine, where patients feel reassured and unrushed. Explore our site to get a feel for our facility, procedure and physicians. If you are due for a colonoscopy, don't put it off any longer. Give us a call today.

POSITION SUMMARY:

Underneath the supervision of the Center Leader or Office Manager, responsible for areas such as insurance verification, scheduling of surgical procedures, billing/coding/accounts receivable, accounts payable records or transcription of operative procedures. Promotes a favorable image of the Center to physicians, patients, insurance companies, and the general public.

QUALIFICATIONS:

* High School Diploma or GED

* One (1) year of experience, preferably in an Ambulatory Surgery Center (ASC)

* Experience in Endoscopy/Multi-specialty/Ophthalmology/ASC

* Strong knowledge of ICD 10

* Strong knowledge of CPT (certification preferred not required)

* Ability to speak and understand the English language

* Strong ethical and moral character references

* Basic computer skills

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Serves as telephone operator for center; routes incoming calls properly and takes accurate messages when unable to

connect caller to requested party

* Receives and distributes all mail and special deliveries

* Greets patients and provides necessary paperwork for completion

* Notifies appropriate nursing staff that patient is present after patient has completed paperwork

* Keeps track of patient's family, patient's driver, etc.

* Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care

or confidentiality

* Prints out all labels, forms, etc., for patient charts and assembles charts before appointment

* Calls appropriate agencies for assistance in case of emergency

* Separates EOBs from checks and attaches original EOB to log

* Issues appropriate receipts when receiving payments by cash or check directly from patients

* Verifies credit cards if used and issues appropriate duplicate receipts

* Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately

* If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate

payments-received log

* Balances log to cash/checks/credit card payments

* Completes deposit log for patient and insurance payments

* Completes separate deposit log for other types of payments (e.g., refund of overpayment from accounts payable, etc.)

* If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate

deposit logs

* Balances deposit log to payments-received log less credit card payments

* Gives balanced payments-received log, deposit log,and originals and copies of all cash, credit card slips,and checks

received to Center Director

* Submits secondary billing in a timely manner with appropriate supporting documentation

* Reviews patient accounts for accuracy and completeness and obtain any missing information

* Demonstrates courtesy and helpfulness toward patients and their families

* Participates in continuing education and other learning experiences

* Shares knowledge gained in continuing education with staff

* Maintains membership in relevant professional organizations

* Seeks new learning experiences by accepting challenging opportunities and responsibilities

* Welcomes suggestions and recommendations

* Regular and predictable attendance

* Performs other duties as assigned