RECEPTIONIST - Dominion Senior Living : Job Details

* Possess and maintain knowledge of the community and services provided including daily activities and schedule changes.

* Possess and maintain knowledge of current events and local businesses in downtown Johnson City and surrounding area.

* Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.

* Ensure that messages are relayed promptly to the intended person.

* Offer refreshments to visitors and make them feel welcome and comfortable.

* Assist with other duties as assigned.

* Coordinate appointments and reservations as necessary for residents.

* Receive and distribute packages.

* Ensure lobby entrance is tidy and clean.

* Respond to emergency situations and safety hazard situations.

Qualifications

* Excellent customer service skills

* Good organizational and time management skills

* Good problem-solving skills

* Mature, cheerful personality

* Desire to work with senior adults

* Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.

Knowledge Requirements

* Must have minimum high school degree. (Prefer 2-4-year college degree)

* Professional communication skills

* Telephone etiquette and customer service

* Any additional required training