Receptionist - Ultimate Staffing : Job Details

Ultimate Staffing is seeking a Receptionist for a health & wellness company in Laguna Hills, CA! This individual will play a key role in supporting a small team, providing administrative support and delivering top-notch customer service to our clients.

**We are ONLY seeking candidates who can start Full-Time IMMEDIATELY (we will NOT accept any applicants who require a 2-week notice).**

Location: Fully onsite in Laguna Hills, CA 92618

Job Type: Temp-To-Hire (potential to transition to permanent employment)

Schedule: Monday through Friday 2-8:30pm & Saturday 9-3pm

Scope of the Role:

This person will be the first point of contact for our business, the ideal candidate will have a friendly demeanor, strong organizational skills, and an eagerness to assist customers. If you are someone who enjoys greeting people and excel in office-related tasks, such as answering phones and coordinating schedules, we'd love to meet you.

We are looking for a highly motivated receptionist who can be the liaison among all of us, who can take on tasks beneficial to the growth of our company, and who is excited to become a part of our busy clinic.

Responsibilities:

• Customer service: Welcome clients and guests and perform administrative check-ins and check-outs. Notify relevant employees when a customer has arrived. Answer and direct phone calls, manage appointments, and respond to customer inquiries.
• Providing information: Answer clients and guests questions, including online requests, and provide them with the relevant information.
• Record keeping: Maintain records of clients, payments, appointments, memberships, gift certificates and additional services. Maintaining records of employees, files, and contacts directory.
• Clerical tasks: Manage daily mail, emails and online shipments. Keep an eye on security and telecommunications systems. Organize the reception area while complying with office procedures, rules, and regulations.
• Maintaining office supplies: Oversee office equipment and supplies and reorders when needed. Perform weekly inventory of our products line and manage reorders.
• Schedule meetings: Schedule and coordinate monthly staff and in-person meetings with management.
• Clinic management: Ensure all treatment rooms are clean, tidy and fully equipped as per the clinic operation manual.

Qualifications:

• Bachelor's or Associate's degree preferred (NOT REQUIRED)
• 1 years of relevant experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Intermediate proficiency in MS Office or Google Workspace; Millenium or Meevo a plus.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.