Receptionist - Orthopaedic Associates (Crestview) : Job Details

ReceptionistThe medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care.Summary of tasks

• Welcomes and greets all patients and visitors.
• Responds to patients, prospective patients, and visitor inquiries in a courteous manner.
• Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information.
• Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made.
• Facilitates patient flow by notifying the provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff.
• Schedules next appointments and reschedules any patient appointments as needed.
• Collects patient payments and records these payments on a daily batch sheet for billing.
• Schedules patients for testing per the provider's task.
• Scanning clinic documents to the patient's chart.
• Separating faxes and forwarding to the appropriate department.
• Maintains the cash drawer for the office and reconciles the petty cash on a daily basis.
• Protects patient's rights by maintaining confidentiality of personal and financial information.
• Keeps office supplies within the clinic adequately stocked by anticipating inventory.

Qualification

• High school diploma or equivalent
• 2 years of relevant experience scheduling in a medical office environment
• Thorough understanding of medical office workflows
• 1 year of experience working with EHR- Athena background preferred
• Experience in Family Medicine and/or Orthopedics is a plus

Skills and Abilities

• Communication
• Multi-tasker
• Attention to detail.
• Ability to work in a fast-paced environment.
• Teamwork / Collaboration
• Ability and desire to learn new things and improve processes.
• Ability to listen and understand patient and provider concerns.
• Self and situational awareness

Job Type: Full-timeBenefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Medical specialties:

• Orthopedics
• Radiology

Schedule:

• Monday to Friday

Application Question(s):

• Please list the rate of pay you are looking for.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person