Receptionist - American Roofing & Waterproofing : Job Details

Receptionist (Bilingual Required)

We are seeking a friendly, bilingual, and organized individual to join our team as a Receptionist. As the first point of contact for our company, you will play a vital role in ensuring excellent customer service and smooth operations. If you are a reliable and enthusiastic individual with exceptional communication skills, we would love to hear from you. Our company is rapidly growing, offering plenty of opportunities for advancement within the organization.

Responsibilities:

• Greet visitors and clients warmly, ensuring a welcoming experience.
• Answer and screen incoming phone calls, directing them to the appropriate departments.
• Assign and schedule inspection appointments efficiently.
• Continually monitor and respond to e-mails for incoming customer inquiries.
• Accurately enter and update customer information in the database.
• Conduct employee intake processes, including onboarding documentation and communication.
• Provide general administrative support to other departments as needed.

Requirements:

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role preferred.
• Fluency in both English and Spanish (required).
• Excellent verbal and written communication skills in both languages.
• Strong organizational skills and multitasking abilities.
• Proficiency in MS Office Suite and familiarity with CRM systems.
• Ability to prioritize tasks and thrive in a fast-paced environment.
• Attention to detail and accuracy in administrative tasks.
• Friendly and professional demeanor.

If you are a dedicated, bilingual, and detail-oriented professional looking to contribute to a dynamic team, we encourage you to apply. Join us and take advantage of the growth opportunities available within our expanding company.