RECEPTIONIST - Hanania Auto Group : Job Details

Job DetailsJob Location Coconut Point Honda - Estero, FL Position Type Full Time Job Category Automotive DescriptionAbout Us: At Hanania Automotive Group, we pride ourselves on delivering exceptional customer experiences. We are seeking a friendly and professional Receptionist to join our team and be the first point of contact for our valued customers. Job Summary: As a Receptionist, you will play a crucial role in ensuring smooth communication within our organization and providing a welcoming atmosphere for all visitors. You will be responsible for greeting customers, answering inquiries, managing calls, and maintaining the reception area. What we offer:

• A competitive compensation package for your skills.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Ongoing training and development opportunities.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Welcome with a Smile: Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
• Connect and Assist: Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
• Handle Transactions: Assist customers with payments, ensuring a smooth and friendly checkout process.
• Refresh and Replenish: Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
• Maintain an Inviting Atmosphere: Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
• Collaborate and Communicate: Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
• Stay Organized: Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
• Adapt and Contribute: Be open to performing other duties as assigned, contributing to the overall success of our team.

QualificationsWhat we need:

• High School Diploma or GED required.
• Prior customer service experience is preferred.
• Proficiency in MS Office applications (Outlook, Excel, Word).
• Excellent written and verbal communication skills.
• Strong professional demeanor and appearance.
• Ability to work well with others and manage multiple phone lines.
• Must be flexible with shift availability.
• Ability to sit for prolonged periods and work on a computer.
• Must be able to lift up to 15 pounds and perform various physical tasks (bending, stretching, kneeling, squatting).
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

APPLY TODAY! We look forward to welcoming you to our team! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.