Receptionist - Ford Motor Company : Job Details

RECEPTIONIST-CASHIER

Retail Cashier or Receptionist Experience required!

Automotive Dealership Experience Preferred

Dealership Franchise in Murfreesboro is hiring experienced RECEPTIONISTS and CASHIERS. To be considered for this position, applicants must have receptionist or retail cashier experience. Automotive dealership experience is strongly preferred. Candidates must be available to work evenings, weekends, and be able to pass a background check and drug screen.

The Receptionist is the first impression that our customers will have when contacting via phone or visiting our dealership. Therefore, the ability to greet visitors or callers in a pleasant and professional manner is always required ensuring a positive impression of the company to all that call or visit. This position will answer inbound calls and transfer those calls to the appropriate individual ensuring that each call is answered promptly, transferred successfully or a message is taken and delivered if the person is not available. Additionally, this position supports the clerical team as related to data entry and information processing as needed.

The right candidate will be professional with appearance, attentive to our customers; internal and external and willing to provide clerical support across several departments. A detailed oriented person with excellent written & verbal communication skills, along with a pleasant demeanor will do well as a part of our team!

Job Responsibilities:

• Provide excellent customer service
• Greet customers or vendors and direct to appropriate department
• Answer incoming phone calls, take messages, respond to information requests
• Process payments by cash, check or credit card
• Balance cashier reports
• Friendly and outgoing personality
• Knowledge of clerical and administrative procedures
• Knowledge of customer service practices and principles
• Strong keyboard skills
• Good communications skills and professional personal presentation
• Ability to multi-task in a fast-paced environment
• Previous Customer Service experience is a plus!
• Additional duties as assigned

Job Requirements:

• Must be able to work evenings and weekends
• Automotive dealership experience is preferred
• Retail cashier experience is required
• Knowledge of general office and clerical procedures
• Ability to work in a fast-paced environment and under pressure while still maintaining accuracy
• Must be dependable and punctual
• Accurate data entry skills; strong attention to detail
• Must be able to pass background check and drug screen

Job Benefits:

• Competitive pay
• Medical and Dental Insurance
• Life Insurance
• 401(k) Program
• Paid Vacation

We are an Equal Opportunity Employer. Applicants must be able to pass pre-employment testing to include background check and drug screen.