Receptionist/Office Assistant - Block Institute : Job Details

Job DetailsLevelEntryJob LocationStillwell Avenue - Brooklyn, NYRemote TypeN/APosition TypeFull TimeEducation LevelHigh School Diploma / GEDSalary Range$16.00 - $17.00 HourlyTravel PercentageLocal TravelJob ShiftDayJob CategoryAdmin - ClericalDescription and ResponsibilitiesThe Receptionist/Office Assistant is tasked with managing the front reception activities. The employee may be required to alternate between work sites at one of two Block locations in Brooklyn: 2214 Stillwell Avenue and 376 Bay 44th Street.Responsible for overall front office activities, including the reception area, mail, and other office related duties/projects. The Receptionist will organize office communications and activities on a day-to-day basis. This individual's primary responsibilities include handling incoming calls and visitors, while maintaining office common areas and conference rooms.Key responsibilities include:

• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Greets, screens, and directs visitors entering and exiting the building with security and professional reception being paramount.
• Answer and disseminate external phone calls and overhead messengering.
• Sorts and distributes mail.
• Working knowledge of mail processes such as postage machine, Federal Express and UPS.
• Capacity to deal with ambiguity.
• Perform duties as assigned by the Administrative Coordinator or Program Designees.
• Mandatory attendance at required in-service training.
• All Block Employees will be required to learn and master the use of all software systems and technology utilized by the Agency, on a Program-by-Program basis.
• Demonstrate appropriate interactions between co-workers, children, individuals, families and visitors in accordance with regulatory agency regulations and Block Institute policies and procedures.
• Ability to follow verbal and written instructions.
• Maintains a clean and attractive office environment.
• Promotes a professional work atmosphere.
• Attendance/Punctuality is consistently at work and on time.
• Other duties may be assigned.

Qualifications and BenefitsQualifications:

• HS/GED diploma
• Prior office experience is preferred
• Detail oriented and highly organized
• Good oral and written communication skills
• Team Member
• Professional Work Behavior
• Ability to Meet Deadlines
• Maintain Confidentiality
• Upholds Agency Policies, Procedures and Ethics
• Knowledge and facility with Microsoft Office software systems.
• Knowledge with office machines (copiers, faxes, telephone/switchboard)

Physical Demands: While performing the duties of this Job, the employee is regularly required to use hands to handle or feel; reach with hands; and arms and talk and hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.Work Environment:The environment in the office setting offers no particular or unusual situations, although some sites may have stairs and those must be navigated. The position requires the ability to work in a busy, occasionally noisy office, with a great number of people coming in and out throughout the day. There could be some changes in temperature being that the station is by the front doors which are opened and closed frequently throughout the day.Benefits:

• Medical and dental insurance
• Paid time off - vacation and sick
• Life insurance
• 403(b) retirement account
• Commuter benefits plan
• Voluntary benefits such as critical care, disability, and additional life insurance are also available