Receptionist - Omak Family Practice - Confluence Health : Job Details

Courteously and professionally greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides outstanding customer service in all interactions. Position Reports To: Practice Manager Essential Functions Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit. Coordinates with providers and support staff for efficient patient flow. Schedules, cancels and reschedules appointments. Utilizes the waitlist for patients requesting an earlier appointment, and for filling provider openings. Answers telephone, and provides outstanding customer service for every encounter. Operates general office equipment. Verifies accurate billing, demographic, and insurance information at every encounter. Accurately codes new insurance using available resources. Obtains or initiates required waivers for non-covered services. Confirms referral has been obtained when required. Contacts referring...Receptionist, Practice, Family, Support Staff, Healthcare, Patient