Receptionist Supervisor - Blackstone Consulting : Job Details

Work onsite at a global leader in innovation and technology!Blackstone Consulting, Inc. is seeking an individual who is customer service driven and have good people skills. The ideal individual is well organized, has strong attention to detail, and has experience in customer service and leading a team. We're looking for someone who takes pride in their work and holds themselves to the highest standards.Key Qualifications:•2+ years of related experience.•Excellent written, technical, and communication skills.•Proficiency with Calendar, Mail, and other OS X based office systems is a plus.•Ability to prioritize conflicting tasks and meet deadlines.•Professional composure at all times throughout the day.•Effective time management including the ability to multi-task, organize and prioritize.•Customer service experience•Ability to receive and provide feedback when necessary.•Establishes and maintains positive relationships.•Ability to influence others, handle conflict appropriately, know when to escalate issues upward and when to apply common sense.•Flexibility with last minute schedule changes•Clean driving record - subject to DMV and Background Check•Reliable transportation, as you may need to leave one location and drive to a new location mid-day.Description:Directly manage and lead a team of 15+ Receptionists, ensuring operations are maintained with established standards and procedures.Develop and cultivate positive relationships with direct reports, clients, and other key contacts; determine their needs and identify appropriate solutions.Support special projects across the Guest & Badge Services Team.Meet with each direct report regularly to coach on work performance, develop skills, and guide on policies and procedures.Confidentially deliver developmental feedback and address opportunities using your strong problem-solving skills.Identify critical elements of a problem and offer innovative suggestions.Demonstrate commitment to excellent service in day-to-day operations; help to foresee issues that might adversely affect the team and work to develop contingency plans.Collaborate with colleagues across regions to ensure methodologies are shared and implemented.Pay: $25-26 per hour, depends on experienceBenefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In personEducation & ExperienceBA/BS Degree or equivalent preferred, but not required.2+ years of related experienceWork onsite at a global leader in innovation and technology!Blackstone Consulting, Inc. is seeking an individual who is customer service driven and have good people skills. The ideal individual is well organized, has strong attention to detail, and has experience in customer service and leading a team. We're looking for someone who takes pride in their work and holds themselves to the highest standards.Key Qualifications:•2+ years of related experience.•Excellent written, technical, and communication skills.•Proficiency with Calendar, Mail, and other OS X based office systems is a plus.•Ability to prioritize conflicting tasks and meet deadlines.•Professional composure at all times throughout the day.•Effective time management including the ability to multi-task, organize and prioritize.•Customer service experience•Ability to receive and provide feedback when necessary.•Establishes and maintains positive relationships.•Ability to influence others, handle conflict appropriately, know when to escalate issues upward and when to apply common sense.•Flexibility with last minute schedule changes•Clean driving record - subject to DMV and Background Check•Reliable transportation, as you may need to leave one location and drive to a new location mid-day.Description:Directly manage and lead a team of 15+ Receptionists, ensuring operations are maintained with established standards and procedures.Develop and cultivate positive relationships with direct reports, clients, and other key contacts; determine their needs and identify appropriate solutions.Support special projects across the Guest & Badge Services Team.Meet with each direct report regularly to coach on work performance, develop skills, and guide on policies and procedures.Confidentially deliver developmental feedback and address opportunities using your strong problem-solving skills.Identify critical elements of a problem and offer innovative suggestions.Demonstrate commitment to excellent service in day-to-day operations; help to foresee issues that might adversely affect the team and work to develop contingency plans.Collaborate with colleagues across regions to ensure methodologies are shared and implemented.Pay: $25-26 per hour, depends on experienceBenefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In personEducation & ExperienceBA/BS Degree or equivalent preferred, but not required.2+ years of related experience