Receptionist /Telephone Operator - Copeland Oaks : Job Details

Join the vibrant team at Copeland Oaks as a Casual Receptionist/Telephone Operator in beautiful Sebring! This is an exciting opportunity to be the welcoming face and voice of our senior care community. Here, you'll interact with residents, families, and staff, making a real difference in their day-to-day experiences. With a competitive pay rate of $14.36 per hour, you can feel valued while enjoying the interpersonal dynamics of a busy workplace. Your contributions will directly impact the lives of our residents and their families, creating a fulfilling work atmosphere. If you are passionate about customer service and making meaningful connections, this position is perfect for you! Apply today to be a part of something truly rewarding! Copeland Oaks: Our Story Copeland Oaks is a senior community for adults 55 and older in every stage of living - all in one beautiful village-like setting. Located in Sebring in northeast Ohio at the crossroads of Mahoning, Columbiana and Stark counties. It's an ideal blend of serene country living with the conveniences of nearby city life. We offer complete independent living with added options ranging from light housekeeping and meals to memory care and skilled nursing assistance. As a new Casual Receptionist/Telephone Operator at Copeland Oaks, you can expect a dynamic and engaging work environment. Your day-to-day responsibilities will include managing incoming calls, greeting visitors with warmth and professionalism, and directing inquiries to the appropriate staff members. You'll contribute to maintaining a positive first impression of our community by ensuring that our reception area is welcoming and organized. Expect to assist with administrative tasks, such as scheduling appointments and providing general information about our services. The position offers flexibility with no set schedule, as you'll work on an as-needed basis, covering weekends, holidays, and both afternoon and day shifts. This variability allows you to experience different aspects of our operations while supporting our dedicated team in delivering exceptional care. Does this sound like you? To thrive as a Casual Receptionist/Telephone Operator at Copeland Oaks, several key skills are essential. Exceptional communication abilities will enable you to effectively engage with residents, families, and staff, ensuring that all inquiries are handled with clarity and compassion. A friendly and approachable demeanor is crucial for creating a welcoming atmosphere at our front desk. Additionally, strong multitasking skills will help you manage a variety of responsibilities efficiently, from answering phones to greeting visitors, all while maintaining a professional environment. Attention to detail is vital for relaying accurate information. Adaptability is also important, as you will frequently shift between tasks in a fast-paced setting. Finally, a genuine passion for providing excellent customer service will enhance the experiences of everyone who interacts with our community, making you an invaluable member of our team. Will you join our team? We are looking for someone who has past Receptionist experience along with working knowledge of using Microsoft Word. The ideal candidate will also have flexibility with scheduling for this as needed position. If you think this job aligns with your requirements, then submitting an application is simple. Good luck! Applicants who have disqualifying offenses under Senate Bill 160 may be disqualified from employment. As part of the pre-employment process, Copeland Oaks conducts Criminal Background checks through the Ohio Bureau of Criminal Identification & Investigation (BCI) and the Federal Bureau of Investigation (FBI). Crandall Medical Center also conducts pre-employment Drug Testing.