Records Clerk - Bloomington, IN : Job Details

Salary : $48,953.00 AnnuallyLocation : Bloomington, INJob Type: Regular Full-Time (35-40hrs/week; with benefits)Department: PoliceOpening Date: 12/05/2024Closing Date: 12/19/2024 11:59 PM EasternFLSA: Non-ExemptBargaining Unit: N/ATypical Work Schedule:: Monday-Friday 2:30 pm-10:30 pm, Weekends and HolidaysPosition Reports to:: Reports directly to the Assistant Records Supervisor and Records Manager.Supervises Staff:: NoDescriptionRecords Clerks answer all non-emergency phone lines, enter non-emergency calls for officers to be dispatched, and assist the public with various questions. Clerks process arrest reports and a variety of case reports and distribute them as necessary. Additional duties include assisting in the absence of the lobby clerk and processing incoming requests for statistics, case reports, accident reports, and background checks. DutiesThis job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation.Essential (primary)Answers all non-emergency department phone lines. Enter all non- emergency/not in progress calls into the Dispatch CAD screen. Clerks are responsible for obtaining and entering this information quickly and accurately so officers have the necessary information to be dispatched or to assign themselves to the call. Determine nature of calls, respond accordingly by answering questions, providing service, and/or transferring to appropriate division or agency. Processes all incident case reports, supplements, logs, letters, and memos by deadlines, where applicable.Enter information into system(s). Ensures files are properly processed and filed, and maintains the security of these files. Distributes reports and statistical information as needed to other criminal justice agencies and/or to the public, when required. Assist officers and other personnel with necessary departmental functions.Perform all other duties as assigned by the Records Manager or Assistant Records Supervisor.Take all reasonable steps to maintain a safe work environment.Non-Essential (secondary)Perform all duties as described in the job description of Front Desk Clerk for the Bloomington Police Department during weekend schedule, some holidays, and during the absence/time off of the Front Desk Clerk. Job RequirementsKnowledge and experience equivalent to at least two years prior office/clerical experience.Experience using Microsoft Windows, Word, and Excel, as well as Google Drive and the internet. Demonstrated ability to learn new software.Ability to successfully complete in-service training. Ability to learn and adhere to the reporting requirements of the FBI's Uniformed Crime Reporting and National Incident Based Reporting System.Ability to demonstrate knowledge of Bloomington geography (streets, landmarks, and businesses).Ability to type at least 40 words per minute, preferred.Ability to become a bonded Notary Public in the State of Indiana.Ability to become (IDACS) Indiana Data and Communications Systems certified.Ability to accurately proofread documents and to write and revise for accurate grammar, spelling, and punctuation.Must pass a criminal history background check. Knowledge of modern office equipment including: computer, iPad, copier, microfilm equipment, shredder, fax, fingerprinting tools, and multi-line telephone. Difficulty of Work and Personal Work RelationshipDIFFICULTY OF WORK:Incumbents are frequently exposed to stressful situations associated with requests for mostly non-emergency police assistance, although sometimes requests are emergent. Must continue during weekend duty/shift with little break time.Incumbent performs duties in a modern office environment and occasionally must lift, stoop, climb stairs, and move heavy file boxes. Incumbent is exposed to confidential, sensitive, and explicitly detailed and graphic information of criminal acts through case reports and contact with the public that may be emotionally disturbing.Incumbent will encounter public complaints and disputes of a hostile nature and/or tone. Incumbents will need to have the ability to effectively and calmly communicate during various, often stressful, situations.Work is performed on varying shifts (1st, 2nd or 3rd Shifts), weekends, holidays, special events, and overtime as required. Incumbents must be able to work overtime and holidays, as required.PERSONAL WORK RELATIONSHIPS:Incumbent maintains frequent contact with department superiors, co-workers, police officials, dispatchers, representatives of other criminal justice agencies, representatives of City departments, and members of the general public requesting assistance. An Equal Opportunity Employer, La Egualdad De Oportunidades De Empleo Es La Ley. The City of Bloomington does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Bloomington validates authorization to work using E-Verify, which provides the Social Security Administration and the Department of Homeland Security with information from each new employee's I-9 form to confirm work authorization.We offer an excellent benefits package to regular full-time and part-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and personal time off.

• Eligible employees receive 13 paid holidays per year. They may earn up to 4 weeks (160 hours) of Paid Time Off in their first year of employment and 5 weeks (200 hours) in their second calendar year of employment.
• The City contributes 100% of the 14.2% of a regular employee's salary to their retirement fund through the Indiana Public Retirement System (INPRS). Employees may contribute additional pre-taxed dollars to a 457(b) Deferred Compensation Plan account to supplement their retirement earnings. The City will contribute double the amount of the employee's 457 (b) contribution to a 401(a) account up to $30 per pay.
• Health, vision, and dental insurance premiums are subsidized by the City and are available on day one of employment to regular employees. Employees may elect the High Deductible Insurance plan with the City providing an HSA contribution and if the employee is a non-smoker or participating in the Tobacco Cessation program, the employee only plan is at no cost to the employee.
• Employees and their dependents (ages 3 and up) who are on the City's health insurance may utilize the City Employee Health Clinic.
• Employee Tuition reimbursement plan.*
• Employees may receive over $2,400 per year in HSA contributions and wellness reimbursements, insurance discounts, and incentives.
• The City offers life insurance, accidental death and dismemberment, and long term disability insurance at no cost to employees. Employees may elect voluntary term life and short-term disability insurance.
• After 1 year of employment, six weeks of paid parental leave are available to eligible employees.
• Student Loan Forgiveness: The City of Bloomington is an eligible employer for the Public Service Loan Forgiveness program. The PSLF Program forgives the remaining balance on Direct Loans.*
• City Employees can participate in the Sustainable Commuter Incentive program for financial incentive.
• City Employees are able to ride the Bloomington Transit for free.

*Conditions and restrictions apply.