DescriptionA Police Department Records Clerk is expected to:
- Perform a variety of routine clerical and and administrative work
- Provides administrative support to the Records section
- Gather and receive incoming information and then assess, screen, and prioritize the data for presentation to the Chief of Police and other staff
- Handle and dispose of minor problems and inquiries to free up the Chief of Police and other staff to make decisions
- Fingerprinting and background checks
- Act as an ambassador of the Police Department and ensure that proper work flow and productivity is maintained in the office
Essential Job Duties and responsibilities
- Assists in reviewing reports of criminal investigations, calls for services, arrests, and citations for completeness and accuracy
- Assists in the entry of handwritten report data into the computerized records system
- Transcribes report information directly into the computerized records system Processes and routes reports to various departments and agencies
- Generates statistical and summary reports of all investigations and activity
- Makes copies of reports for citizens and staff
- Responds to requests for information and copies of reports by agencies, citizens, and staff whether received in person, by phone, by mail, or email
- Updates existing records based upon new information received from investigators or agencies
- Maintains general records system consistent with established policies and using moderately independent judgement
- Functions as a receptionist by taking messages and routing calls for other members and departments as required
- Handles such other general clerical and / or administrative duties as might be assigned by supervisory authority
RequirementsMinimum Qualifications:
- Minimum of high school diploma or equivalent (G.E.D.), and
- No felony convictions, and
- Basic data entry skills, and
- Basic word processing skills, and
- Effective communication skills, and
- Ability to maintain confidentiality