Records Clerk, Registration and Records - Fayetteville Technical Community College : Job Details

Position InformationPosition Title Records Clerk, Registration and Records Announcement SummaryFayetteville Technical Community College is seeking qualified applicants for a full-time Records Clerk position for the Student Records Services office. The ability to effectively perform varied clerical tasks in support of the Registrar's Office and Student Services, and to effectively provide this information to students and/or the general public is critical to experiencing success in this position. Expertise in the knowledge of College policies, procedures, rules, and regulations pertaining to records maintenance is essential to this position. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; employee principles of superior customer service, and be willing to accept responsibility for professional and personal growth.We offer a valuable benefits package that includes the following:NC State Health PlanNC State Retirement PlanPaid LeavePaid HolidaysCafeteria Plan (IRS Code Section 125)Educational BenefitsLongevityTRICARE Supplement BenefitsFull-time employee benefits.DutiesEssential Duties-Duties may include, but are not limited to, the following:* Participate in student registration activities, both on and off-campus; provide information and assistance to students regarding the registration process, financial aid eligibility, forms, deadlines, and requirements.* Participate in the researching of complex problems and discrepancies in records, transcripts, and course schedules.* Prepare weekly, monthly, and term class enrollment and attendance reports.* Explain College policies and procedures relating to the office to which it is assigned to College staff, students, and/or the general public.* Review and evaluate completeness of files and records; request information as needed.* Respond to difficult requests for information and act as liaison to other College departments and divisions.* Perform special projects and assignments as needed.* Compose and type routine office correspondence, memoranda, and statistical reports.* Perform related duties as assigned.Minimum QualificationsHigh School Diploma including or supplemented by specialized clerical and office procedures course work; or equivalent with one year of general clerical experience. Communication, both oral and written, skills necessary. Proficiency in Microsoft Office (Access, Excel, PowerPoint, and Word).Preferred RequirementsAssociate's degree in Office Administration, Business Administration or Accounting.Full or Part Time Full Time College Pay Scale Number of Months 12 Employee Benefits* Health, Vision, Dental Insurance* Property and Casualty Insurance* Retirement Benefits* Paid Leave, Paid Holidays* Cafeteria Plan (IRS Code Section 125)* Cancer - Intensive Care or Critical Care* Employee Assistance Program* Flexible Spending* TRICARE Supplement BenefitsPosting Number S83-24Posting Detail InformationEEO StatementThe Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.Close Date 11/25/2024 Open Until Filled No Special Instructions to ApplicantsScreening of applications will begin immediately, with an anticipated hire date of December 1, 2024.NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.Three (3) Professional References Are Required.