Location:
Bedford Springs Resort
Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all ofthe modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.
Job Description:
- To provide a warm, welcoming, aesthetically pleasing atmosphere while exceeding guest expectations by providing professional activity and recreation assistance and facilitation
- To coordinate, implement, and provide entertainment during guided tours, specials events, etc.
- To also assist with supply and equipment organization, cleanliness and activity facilitation
Responsibilities:
- Report to work on time an in uniform when scheduled
- Enthusiastically greet and converse with guests
- Promote all programs - including daily activities, just for families, and holiday programs
- Maintain clear communication with essential departments
- Actively participate in the assurance of the safety and fun of all programs
- Assist with general resort duties as assigned
- Treat everyone, managers, associates and guests with courtesy and respect at all times
- Become efficient with the Point of Sales and reservation system
- Assist with routine cleaning of all recreation areas and equipment (sweeping, mopping, picking up, organizing and keeping track of inventory)
- Cross utilize in all areas of recreation when scheduled to do so (retail, tours, pools, etc.)
- Complete daily checklists in their entirety
- Properly complete recreation waivers
Deck Attendant- Using a hose, rinse off the deck space daily
- Monitor the cleanliness of the deck space
- Organize the lounge chairs in an orderly fashion
- Maintain the lounge chairs with weekly cleaning
- Maintain the equipment used to clean the deck
- Update the details of the weather board (sunrise, sunset, temperature, etc)
- Respectfully assist guests
- Assist in maintaining the cleanliness of the information huts
- Responsible for setting the umbrellas up
- Collect deck litter and remove full trash bins
- Appropriately organize the towels in the huts as needed
- Retail Store
- Properly check guests in and out
- Appropriately organize the retail space
- Provide property-wide information to all guests
- Greet guests immediately with undivided attention
- Upsell retail items
- Promote recreational activities
- Maintain the cleanliness of the space
- Group Recreation
- Implement planned agendas and activities
- Work closely with Group Recreation Managers and Supervisors
- Independently run programs
- Professionally represent the department and be a professional point person for group contacts
- Officiate tournaments
- Learn the charging procedures of corporate group programs
Qualifications:
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].