Recreation Center Specialist - Lee County, FL : Job Details

Description

Are you passionate about providing excellent customer service and making a positive impact on your community? We are looking for a dedicated and enthusiastic individual to join our team as a Recreation Center Specialist at the Estero Recreation Center and other assigned facilities.

Why You'll Love This Job:

As our next Recreation Center Specialist, you'll work alongside supportive and fun colleagues who are committed to creating the best working environment for the citizens and employees of Lee County. You'll engage with the community, provide top-notch customer service, and ensure our facilities are running smoothly.

Duties and Responsibilities

* Customer Service and Administration: Assist citizens with inquiries, schedule reservations, maintain records, and create fliers and newsletters.

* Daily Operations: Maintain and organize files and records, handle membership registrations and deposit transactions, and prepare correspondences and reports.

* Facility Maintenance: Clean restrooms, locker rooms, and perform general maintenance within the facility.

* Support Functions: Update and maintain databases, research data, and perform other duties as assigned.

Education, Experience, Licensing

* Education & Experience: A combination of education and experience equivalent to a High School diploma or GED and one year of related experience in high-level clerical or technical duties.

* Preferred Experience: One year of experience in the Parks and Recreation industry.

* Skills: Proficiency in using RecTrac and Canva, ability to multitask and prioritize effectively, and strong problem-solving skills.

* Licensing: A valid driver's license with an acceptable driving record. First Aid and CPR Training are required within six months of hire.

Supplemental Information

* Customer Service Excellence: Able to handle high-volume transactions (over 30 per hour) while providing exceptional customer service.

* Effective Communication: Establish and maintain positive communication and working relationships with the public, co-workers, and diverse cultural and linguistic backgrounds.

* Technical Skills: Operate general office equipment, be knowledgeable in computer software programs (Canva, MS Excel, Word, Publisher, Outlook), and resolve customer inquiries with sound judgment.

* Physical Requirements: Ability to lift up to 25 pounds, climb ladders, and perform basic janitorial duties. Must be willing to work a schedule that includes weekends, evenings, and holidays, with shifts starting as early as 6:45 a.m. and ending as late as 9 p.m.