Recruiting Team Lead - Tradesmen International : Job Details

This position is Remote, with the expectation that candidates live in Northeast Ohio and are able to commute to Macedonia, OH once a week.

The Workforce Coordinator Team Lead (WCTL) is a part of the Workforce Development organization that provides strategic oversight, leadership, and support in the recruitment, hiring, retention, and utilization of Tradesmen Field Employees throughout the field employee lifecycle.

In addition to fulfilling the Workforce Coordinator role, the WCTL is also responsible for coordinating and directing the efforts, priorities, and results of the WCs that report to them. The WCTL provides coaching, guidance, best-practices, and ensures equitable and balanced workloads across the team. WCTLs serve as a point-person for the field and the WC team, coordinating needs, determining priorities, and ensuring proper process and satisfactory results from the field.

WCTLs are a company resource and contribute to the company revenue and help maximize profitability by supporting the fulfillment of open orders. WCTLs are responsible for elevating TI's employment brand through the recruitment and employee selection process. WCTLs are expected to leverage available resources to source, engage, and pre-qualify craft-professionals in required volumes and turn-around times to meet office hiring needs.

WCTLs are responsible for using a data driven approach to maximize efforts and outcomes, following all established processes/procedures, delivering exceptional candidate experiences, and providing a positive and consultative approach when working with our clients and Tradesmen's Field Offices.

Principal Roles/Responsibilities:

• Lead – support and direct the daily actions, workloads, and results of the WCs assigned to them. They are expected to lead by example and provide direction and elevate larger performance concerns. Team Leads complete Monthly Scorecard reviews and office check-ins to ensure proper process and field satisfaction.
• Delegate – responsible for ensuring equitable and balanced workloads among their teams, understand priorities and reconfigure workloads and support network as needed. Team Leads are also responsible for coordinating with resources such as sourcing to ensure appropriate recruiting efforts are utilized. Leads are responsible for ensuring coverage during WC PTO and creating and communicating short-term coverage plans as needed.
• Engage – create enticing and authentic outreach to attract top talent and positively present Tradesmen as an employer of choice. These efforts should support immediate hiring needs and create fertile pipeline for future needs
• Evaluate – leverage known success profiles and a consistent interview process to present Tradesmen in a positive and authentic manner while evaluating candidate skill
• Problem Solve – leverage available data and reporting to ensure effort and outcomes are closely aligned, evaluate progress, and use appropriate urgency to escalate challenges or barriers, research, and present solutions
• Consult – partner with offices to ensure thorough understanding of recruiting need, expectations, and recruiting game-plan, ensure consistent communication and follow-up and tracking of efforts and results, provide updates at specified intervals and as needed
• Support – support all aspects of the recruitment and hiring process. This may include completing hiring evaluations, supporting candidates through the on-boarding and orientation process, and enhancing office efforts to engage and mobilize current and recent field employees, and performing other duties as assigned. Supporting candidates in the onboarding and orientation process means answering questions and providing information. Workforce Coordinators should never fill out onboarding paperwork for candidates or sign the candidate's name to any document.
• Report- provide business updates to all levels of management via presentations, excel spreadsheets and/or PowerPoint presentations.

Requirements:

Previous recruiting experience required, customer/client relations, HR, and/or communications experience preferred.

• Experience in a lead role managing people is required
• Experience in iCIMS and Excel a plus
• Exceptional communication skills, written and verbal
• Leadership and coaching
• Process ownership
• Detail orientation
• Ability to multi-task
• Organization and prioritization skills
• Thrives in fast-paced, high-volume environment
• Excels and is passionate about creating exceptional client and candidate experiences
• Uses data to inform and influence efforts
• Results oriented
• Persistent, able to push through challenges and adversity
• Out of the box thinker, able to creatively problem solve
• Capable of learning new processes and systems quickly
• Adaptable and able to open to dynamic and evolving work environment

Regular and predictable attendance.