Recruitment and Customer Relations Coordinator - Northeastern Oklahoma A&M College : Job Details

POSITION SUMMARY

This position combines administrative support, recruitment efforts, and customer relations for the Student Recruitment Office, with a special emphasis on STEM program recruitment. The role involves assisting with office operations, coordinating campus tours, recruiting for general and STEM-specific programs, and developing relationships with external agencies to attract students. The individual will also assist with marketing, enrollment events, and retention efforts.

ESSENTIAL FUNCTIONS

* Administrative Support:

* Provide general administrative assistance to the Student Recruitment Office.

* Prepare purchase orders, work orders, and manage office supplies.

* Handle phone, email, and in-person communications, maintaining a welcoming environment.

* Utilize word processing, CRM, database management, Excel, and Microsoft 365 for office functions.

* Assist in preparing written reports, surveys, and maintaining recruitment files and reports.

* Recruitment and Outreach:

* Assist in the recruitment and retention of prospective and current students for general and STEM-specific programs.

* Develop and implement outreach strategies to recruit students into STEM programs.

* Coordinate with marketing and academic departments to promote and expand STEM offerings.

* Build partnerships with community-based organizations, local industries, and workforce agencies to enhance recruitment efforts.

* Organize and participate in campus tours, college fairs, and other recruiting events, ensuring effective communication with prospective students.

* Customer Relations and Event Coordination:

* Greet and assist students, families, and visitors in person and over the phone.

* Coordinate communication efforts, including sending mailings to prospective students, parents, counselors, and principals.

* Plan, organize, and execute recruitment and enrollment events on and off campus.

* Maintain schedule of student workers and assist in their coordination for recruitment events.

* STEM-Focused Responsibilities:

* Lead recruitment efforts specifically targeting STEM programs, developing specialized outreach initiatives.

* Collaborate with academic affairs to identify emerging STEM program needs and propose new offerings.

* Actively engage in community outreach to promote STEM programs through industry visits and networking.

POSITION QUALIFICATIONS

* Associate's or Bachelor's degree in business, computer science, STEM, or related field (Bachelor's preferred).

* Minimum of two years of experience in an office setting, preferably in a recruitment or administrative role.

* Strong organizational skills, attention to detail, and the ability to multitask.

* Excellent written and oral communication skills.

* Experience working with high school students and sensitivity to the needs of economically disadvantaged youth.

* Strong computer skills including Microsoft Office 365, with the ability to learn new software.

* Willingness to travel (up to 75%) for STEM recruitment activities and other outreach events.

OTHER REQUIREMENTS

Resumes or other supplemental material cannot be substituted for any part of the application. Application can be found online at Please submit it along with your resume or mail to: NEO A&M College, Human Resources, 200 I Street NE, Miami, OK 74354. AA/EOE

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by the supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.