Regional Account Manager - David Yurman : Job Details

About UsDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable - the brand's artistic signature. David Yurman collections are available at 50 retail stores throughout the United States, Canada, Hong Kong and France and at over 300 locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.Our ValuesAt David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family's guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance.Job DescriptionTitleRegional Account ManagerReports toVice President of Wholesale, National AccountsOverviewThe Regional Account Manager is accountable for achieving sales and profitability plans. This role provides direction and leadership to the commercial stores within the territory through leadership, training and talent development. The Regional Account Manager negotiates all product and inventory needs localized to each market and they are responsible for managing inventory and turn for wholesale accounts. Essential Duties & ResponsibilitiesSales Goal Achievement and Expense Control:

• Services and provides sales support for wholesale doors
• Forecasts and reports projections for monthly and seasonal needs.
• Tracks and reports sales performance and inventory stock.
• Develops budget and order plans for each account in accordance with specified sales targets.
• Monitors inventories and coordinates replenishment.
• Delivers the sales and product targets for all DY New Product Markets.

Account Management:

• Manages a territory of National Accounts and Independent Jewelers.
• Supervises order flow to ensure proper delivery and merchandising of product.
• Ensures accounts adhere to brand visual standards and implements seasonal visual enhancements.
• Visits accounts regularly to reinforce customer relationships. Gathers and communicates feedback regarding product assortment and needs.
• Negotiates product buying and planning. Gathers competitive data and market insights.

Marketing / Event Planning:

• Assists and participates in special events at stores. Executes events seamlessly and drives client follow up.
• Participates in planning for advertising and seasonal mailers.
• Helps support David Yurman Retail events in their territory.

Client Experience:

• Manage customer service activities and staff competence to optimize sales performance and customer satisfaction.
• Identify trends and make suggestions to improve and enhance retail performance to deliver sales and service goals.
• Ensure brand environment is impeccable at all times; partner with corporate teams for repairs, maintenance, IT, lighting, etc.
• Understands and communicates the customer nuances unique to the market.

Training and Talent Development:

• Plans and implements store and team training according to DY Training Program for both DY Retail and Wholesale stores in territory.
• Provides Onboarding Quarterly for key management hires.
• Ensures the full implementation of training programs for new store managers and coach/develop to ongoing performance needs.
• Builds cross-departmental relationships and partners with management and visual in store to increase the brand presence and drive associates to sell David Yurman.

Qualifications

• Computer Skills: Proficient in Microsoft Word, Excel and Outlook.
• Work Experience: Wholesale and/or retail luxury goods sales background and experience managing sales support staff. Established contacts with major regional jewelers preferred.
• Must be willing to travel extensively.
• Possesses solid business acumen and well-versed in managing stock and sales plans.
• Excellent communication and follow through skills. Dynamic, energetic and passionate about selling and the David Yurman brand.

EducationFour year college degree; Degree in business or marketing is idealLocationSouth Central, Ideally TexasExtensive travel requiredWorking Mode: in office on Monday, traveling Tuesday-FridayBase pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, Summer Fridays (corporate roles), generous paid time off, sick time, and more.Diversity, Equity & Inclusion at David YurmanAs a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees' backgrounds and perspectives. We will always advocate for equity and inclusion for all.David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).