Regional Field Service Manager - Benco Dental Supply : Job Details

Location Hartford CT Regional Field Service Manager at Benco Dental At Benco Dental our company is our family and we are looking for a new addition to assist us in Driving Dentistry Forward Please review the description below carefully to ensure that this position is the perfect match for you Whats in it for YOU Excellent Compensation PackagesMedical Dental and Vision Benefits Effective on Day 1401k Package and Profit SharingAssociate Discounts and Community Giveback ProgramsCollege Tuition Savings ProgramCaring Family Culture Toward all AssociatesCertified as a FORTUNE Great Place to WorkOpportunities to Build a Better Benco through Diversity and Inclusion Resource GroupsFamily owned for 90 yearsPosition Summary As a Hudson Regional Field Service Manager with Benco Dental your position will oversee the installation maintenance testing troubleshooting and repairing of dental radiography and associated equipment for Benco customers in your region Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements while observing that all functions are completed on time and within budget Do YOU Possess These Skills and Attributes Exceptional Time ManagementProfessional and Positive AttitudeComputer and Networking ExperienceExceptional Customer Service Planning and Problem SolvingEffective Interpersonal and Communication Skills while Presenting and Negotiating Field Repair in a DentalMedical Environment Do These Responsibilities Interest YOU Assist coach evaluate and improve performance of regional serviceinstallation technicians Collaborate with Regional Sales Manager to achieve regional labor sales goalsEnsure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned workHold Service Technicians accountable for responsibilities Coordinateconduct regularly scheduled meetings with all Regional PersonnelEnsuring high customer service satisfaction ratesDo YOU Meet These Requirements EducationExperience Associate Degree in Business or BioMed Technology 5 Years Experience in a Service IndustryPrevious Management Experience Physical Routine walking bending kneeling and squatting sitting standing reaching and twistingFrequently liftingloweringcarryingpushingpulling 1 to 55 pounds occasionally liftingloweringcarryingpushingpulling 56 to 100 poundsRoutine pushing pulling grasping and manual dexterity in the use of hands arms and shoulders Ability to work in tight spaces Frequent traveling to customer sites daily and occasional use of power toolsThe base pay range of 85000 90000 represents the low end of the hiring salary for applicants that meet the minimum qualifications Actual salaries will vary and may be above or below the range based on factors including but not limited to location experience and performance The hiring range listed is just one component of our total compensation package for employees Other financial rewards may include bonuses profit sharing and Paid Time Off Who We Are Its our Mission to Drive Dentistry Forward Benco Dental the largest privately owned full service dental distributor in the United States has remained in the family since 1930a family that now includes our more than 40000 customers and over 1500 associates in the 48 contiguous states We provide more supply and equipment options than any other full service distributor an offering enhanced by a comprehensive suite of services including office design equipment repair practice coaching financing and project management wealth management and dental specific technology solutions These services are supported by over 400 professionally trained sales representatives and 300 factory trained service technicians who begin every task by asking What does the customer want If you enjoy working for a progressive company who is committed to diversity in our workforce who values all customers and associates who also provides the opportunity for growth and development we encourage you to learn more about our Benco family We are looking for driven professionals who want to play a key role in our future success while making a positive impact within our industry Thank you for your interest in Benco Dental We look forward to hearing from you Were proud to be an equal opportunity and affirmative action employer At Benco Dental we celebrate our associates differences to foster a culture of diversity and inclusion every day Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco This position is a field based territory based virtually based remote based position that does not require consistently reporting to a physical Benco location