Regional Fitness Manager - EOS Fitness : Job Details

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, grow, and learn and be a team player.

EōS Fitness is in search of a Regional Manager who will be responsible for overseeing the Fitness team and supporting day-to-day tasks including but not limited to people leadership, recruiting, schedule, payroll budgets, facility maintenance, and most importantly the member and team member experience. We're looking for someone with prior management experience overseeing multiple locations, genuine customer service skills and a passion for great workplace culture. Reporting to our Regional VP of Fitness, the Regional Manager will be responsible for supporting the overall success of the clubs in their designated district by developing our team to ensure we are aligned in providing an exceptionally positive experience for our staff, members, and guests.

Department: Fitness

Essential Purpose: Support the overall success of the clubs in their designated Area in their entirety including the club's Personal Training, Group Training, financial success, employee experience and member satisfaction.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

• Ensure all gym locations operate efficiently and effectively, adhering to company policies and standards.

• Recruit, train, and develop gym managers and staff to maintain a high-performance team.

• Exhibit leadership by prioritizing tasks, coaching for performance, communicating effectively, and conducting business analysis.

• Lead and manage a team of Fitness Managers and Personal Trainers across multiple locations, providing guidance, training, and support to ensure consistent sales performance.

• Monitor fitness sales performance at the district level, identify areas for improvement, and implement corrective actions as necessary.

• Promote a positive member experience by ensuring high standards of service, cleanliness, and facility maintenance.

• Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth, i.e. Medallia.

• Ensure compliance with health and safety regulations, as well as company policies, procedures, and industry standards.

• Address and resolve any member complaints or staff concerns promptly and effectively.

• Foster a collaborative environment among gym managers and staff to share best practices and drive continuous improvement.

• Build relationships within the community to enhance brand visibility and attract new members.

Qualifications:

• Minimum of 5 years of Fitness experience.

• Minimum of 3 years of Leadership/Management experience.

• Minimum of 2 years of multi-unit management.

• Previous background in the fitness industry, with a focus on Fitness, sales, and management, and a solid understanding of fitness products, services, and member engagement strategies.

• Experience delivering exceptional customer service, managing customer relationships, and training staff to improve sales skills and product knowledge.

• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, and empathetic to all levels of management, employees, customers, and vendors.

• Excellent relationship building and influencing skills with people at all levels and in all functions.

• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.

• Excellent MS Office skills, particularly Excel.

• And, of course, someone who embraces our Core Values!

Requirements:

• Must successfully pass background check.

• CPR certification required within 30 days of hire.

• Must have a valid Driver's License.

• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.

• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system.

• Ability to bend routinely and repetitively to lift more than 40 lbs.

Benefits and Perks:

• A highly energetic and collaborative team.

• A management team that cares about your professional development.

• Free membership for you and plus one family member.

• Discounted Personal Training, and merchandise – including supplements.

• Competitive pay plus vacation, holiday, and sick pay.

• Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!

• Employee referral program.

• 401(k) + Company matching!

Compensation:

Pay Range: $85K-$90K

Job Type:

Full-Time, Exempt

Additional earnings:

In addition to the base salary, the Regional Manager will be eligible for monthly bonus opportunities for up to $24,000 per year.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.