Regional Head of Travel Services - HSBC : Job Details

Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

We are seeking a dynamic and experienced Regional Head of Travel Services to join our team. The successful candidate will be responsible for assisting with oversight and governance of the Group Travel & Events policy and the associated processes which underpin the services, including the owner of the Air vertical, managing the preferred airline program on a global basis. The individual will be a key Subject Matter Expert, and an important liaison between our senior executives/client facing business lines and global travel best practices, strategy, and support. The role will lead the Americas region, assisting the Global Head of Travel & Events in establishing and facilitating best in class standards.

As our Regional Head of Travel Services you will:

* Assist the Global Head of Travel & Events in establishing and facilitating best in class standards in the US, Canada, Mexico and other LATAM countries

* Identify synergies within Travel Services Teams for improvements in performance, price, value and service

* Establishment of an effective travel management structure and program in the region, centralizing 3rd party providers where appropriate to create synergies across countries

* Assist the Global Head of Travel & Events in implementing global standards and processes for Business Travel

* Govern the Americas travel and events footprint, including executive reporting and analysis

* Support HSBC's Net Zero 2030 ambitions through proactive business engagement in reducing our carbon footprint

* Manage regional business travel needs to ensure a cost effective and efficient service is delivered in each country by providing direction to local travel managers and guidance/advice to customer groups

* Manage the region's overall compliance to Group travel policy, map trends and changes in the industry and ensure that any local policies and program are cost effective, making recommendations for change where applicable

* Leading the air vertical for the global travel program, overseeing and managing the airline partnerships

For this role, HSBC targets a pay range between $116,200.00 and $174,300.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a bonus ). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

Youll likely have the following qualifications to succeed in this role:

* Minimum of 5 years experience working within the travel industry or managing travel programs

* Strong analytical skills and experience in managing travel budgets and reporting

* Experience in working in a dynamic multi-national firm in a matrixed environment

* Excellent negotiation skills

* Experience in implementing travel related supplier programs

* Excellent verbal and written communication skills, confident and articulate

* Collaboration and stakeholder Management with strong networking skills at senior levels

* Entrepreneurial with demonstrable commercial expertise and experience

* Proficiency with travel management systems and software

* Ability to manage multiple projects simultaneously and adapt to changing priorities

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

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