Ensure that each customer receives outstanding service by providing a friendly environment at each location.
Responsibilities:Oversee the productivity and performance of multiple car wash locations within a region.Ensure compliance with all policies and procedures through regular meetings and training courses of Store Leaders.Set goals and objectives for Store Leaders.Drive to multiple store locations within a day; perform frequent audits of locations.Handle discipline and termination of Store Leaders as needed and in accordance with policy.Monitor and assist each location with work progress.Plan and implement procedures to maximize operating efficiency.Coordinate and follow financial budget.Set and monitor the achievement of regional goals.Evaluate the performance of each Store Leader and provide timely constructive feedback.Maintain awareness and train Store Leaders on services provided by Quick Quack Carwash and give updates as necessary.Ensure each location follows the safety procedures provided by Quick Quack Carwash.Ensure each location is clean and well maintained.Ensure each location is handling vehicle damage claims in an appropriate manner.Work in and develop a team environment.Perform other duties as assigned.Qualifications and Requirements:Strong leadership and communication skills.Ability to delegate tasks and responsibilities.4-5 years managerial experience, multi-unit experience preferred.High school diploma or equivalent, bachelor's degree preferred.Excellent customer service skills.Must be able to read, count, and write accurately.Must be able to smile and maintain a clean appearance as per the dress and grooming standards.Must be able to lift up to 15 pounds at times.Must have a valid driver's license.Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
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Experience4 - 5 years: Managerial experience, multi-unit experience preferred.EducationBachelor's degree preferred.#J-18808-Ljbffr
