REGIONAL MANAGER, WEST - Bay Sprouts LLC : Job Details

About Bean Sprouts

Bean Sprouts Caf is a women-owned, award-winning, hip & healthy caf concept located inside family destinations such as children's museums, science centers and amusement parks. We are rapidly expanding, providing advancement opportunities and leadership growth - we love to promote from within!

Our philosoPEA: Spark children's appetites with yummy, good-for-you food; and delight grown-ups with a happier mealtime!

About the Position

As the Regional Manager, you exemplify Bean Sprouts' philosoPEA and HIPP core values of Health, Innovation, Positivity, and Playfulness, ensure guests have a top-notch Bean Sprouts Experience, and drive sales and profits. As part of our leadership team, you help build an inclusive and engaged workforce and promote a collaborative, solution focused environment.

The Regional Manager, West is responsible for managing multi-unit Bean Sprouts Cafs in California four in Southern California and two in Northern California, with opportunities for growth. This position is accountable for building and maintaining relationships with our host partners, oversight and facilitation of training and development, conducting operational reviews, achieving or exceeding period and annual budgets, and continuous implementation of plans to drive financial results.

Duties and Responsibilities

• Represent Bean Sprouts by communicating our compelling vision and positivity to our internal and external partners.
• Model our HIPP core values with consistent in-person and virtual coaching of Bean Leaders and teams to boost financial, operational, and partner relations while holding teams accountable for results.
• Maintain an onsite presence across locations with an established home location in either Pasadena or Santa Ana and regular visits to all other California locations.
• Support your teams with regular communication and assistance with problem solving; set expectations and provide timely feedback, guidance, and training.
• Partner with Human Resources to recruit, select, and train top talent to ensure all cafes are adequately staffed.
• Act as Interim Bean Leader (general manager) if the need arises. Be the first line of response for any emergency.
• Ensure that overall food quality, presentation, and safety standards are met.
• Review customer comments, mystery shopper reports, and social media reviews to define areas of improvement and ensure any guest complaints are resolved within 72 hours.
• Conduct routine operational reviews of cafes to ensure all products, menu items and recipes comply with standards.
• Ensure exceptional execution of catering and special events.
• Achieve or exceed period and annual budgets. Provide leadership with actionable analysis and implementation of plans that continuously drive financial results.
• Engage in strategic planning for variable business levels and growth.
• Other duties as assigned.

• 5+ years food service management experience including multi-unit management, ideally in a high volume, family-friendly, fast casual environment.
• Strong leadership and customer service skills; demonstrated sales building; personnel management; and training and development.
• Extensive experience managing P&Ls, including controlling labor and COGS.
• Culinary training or hands-on kitchen experience.
• Systems knowledge in Microsoft Office Suite, and POS operations.
• Basic math and accounting skills as they relate to restaurant management.
• Working knowledge of local health codes, California employment law, and restaurant standards.
• Possess and maintain valid Manager's Serve Safe certification or equivalent.
• Be able to reach, bend, and lift up to 25 pounds and work in a standing position for long periods of time with or without accommodation.
• Able to work a minimum of 45 hours per week; work flexible hours necessary to support your locations, including evenings, weekends and holidays.

Compensation details: 85000-110000 Yearly Salary

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