Job SummaryED Patient Navigator - RN - Sign-on bonus eligible $15,000.00
- Department: Emergency Department
- Schedule: 4x10's 7:00 am to 7:00 pm
- Location: Thomasville Medical Center - Thomasville, NC
The Patient Navigator is a key member of the healthcare team, responsible for effectively communicating patient status and needs to healthcare teams, patients, and their families during their Emergency Department experience. This role serves as an ongoing resource, offering comfort, education, and direction throughout the decision, treatment, and disposition periods. The Patient Navigator collaborates closely with care team members to identify and sequence care that best meets patient needs.In this position, the Navigator responds to a variety of healthcare-related inquiries, facilitating patient requests and providing clinical assistance as necessary. They ensure open, honest, and timely communication among all parties, fostering a supportive environment for patients and their families. The ideal candidate will possess strong interpersonal skills, a compassionate approach, and the ability to work collaboratively in a fast-paced healthcare setting, ensuring the consistent delivery of patient-, family-, and team-centered care.Remarkable Care. Remarkable Careers.Why become a Registered Nurse at Novant Health?
- Clinical Ladder Program to help you advance your nursing career.
- Recognized by Forbes as one ofAmerica's Best Employers By State for 2022
- One of the nation's150 Best Places to Work in Healthcareby Becker's Hospital Review
- Recognized asLeaders in LGBTQ+ Healthcare Equalityby the Human Rights Campaign
- One of theBest Places to Work for Disability Inclusionby Disability:IN and the American Association of People with Disabilities
- One of theBest Places for Diverse&Women Managers to Workby Diversity MBA Magazine
- Top ratings in patient safetyfrom The Leapfrog Group
- Quality and safetyrecognition from CMS
Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.Come join a remarkable team where quality care meets quality service, in every dimension, every time.ResponsibilitiesIt is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of First Do No Harm .
Qualifications
- Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
- Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
- Experience: One year relevant experience, preferred.
- Licensure/Certification:
- Current RN licensure in appropriate state, required.
- ENPC, TNCC or CEN; preferred.
- NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required.
Job Opening ID46393