Registrar Services Specialist, Registrar - Northwest Missouri State University : Job Details

Location : NorthwestMaryville campus in Maryville, MOJob Type: Full-timeJob Number: 80230Department: RegistrarOpening Date: 01/08/2025PRIMARY DUTY: The Registrar Services Specialist is responsible for a variety of functions within the Registrar's Office. This is a customer service position as well as a position requiring efficient and accurate data entry, organizational skills and ability to work in a team setting.ESSENTIAL FUNCTIONS:

Provide effective customer service at the front counter and on the main telephone line by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processing

Facilitate the enrollment process on a daily basis, at general registration, during pre-registration, and SOAR, by providing information about changes of schedules, refunds, grading policies and procedures, deadlines, cancellation and rebuilding of schedules, grade appeals, transfer evaluations, encumbrances, academic advisement, prerequisites, drops, deleted sections, permissions, etc.

Enroll Dual Credit students

Assist Registrar to process graduation applications, develop a list and other materials regarding commencement each semester, develop diploma list to upload to service provider, update mailing addresses for pending graduates, review commencement program for accuracy, report graduates to National Student Clearinghouse for compliance purposes

Assist students with loan deferments

Manage Registrar's Office daily email account

Pull a daily list of completed advisor graduations, print materials and add to student file

Monitor and order office supplies, diplomas and covers, copier supplies

Prepare journal vouchers, pay credit card and invoices

Supervise update of currently enrolled student file labels

Manage student employee hiring, assignments, time sheet approvals

Apply the Family Rights and Privacy Act and other applicable laws and regulations to duties to ensure the integrity of student academic records

Assist other members of Registrar's Office as time permits.

Contributes to overall success of the Registrar's Office by performing all other duties as assigned.

REQUIREMENTS:Education: High school diplomaExperience: Office experienceSkills: Computer literacy is required including knowledge of word processing, spreadsheets, and data entry. The ability to handle large volumes of calls and face-to-face inquiries in a friendly and professional manner is required. Duties entail accuracy, attention to detail, and ability to organize. Self-motivated, multi-tasker with strong written and verbal communication skills needed. Must know how to operate photocopier or other standard office machines and maintain complex filing systems and records. Must be able to train, assign work, and review the work of student workers. WORKING CONDITIONS: Busy office setting; Pleasant surroundings; Team environmentSUPERVISORY RESPONSIBILITIES: Some student employee supervisionEQUIPMENT/MATERIALS USED: Standard office equipment, including PCTYPICAL PHYSICAL DEMANDS: Occasional light lifting COMMUNITY: Northwest Missouri State University is located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city's website at UNIVERSITY: With an enrollment of about 10,000 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus as well as its location at the Northland Innovation Center and through Founded in 1905 and , Northwestplaces a high emphasis on profession-based learning to help graduates get a jump start on their careers. Students have opportunities to build their rsums with experiences on campus in nearly every area of study, including the , , the , and , a student-driven integrated digital marketing communications agency.The University also is a national model for student success and career placement with 96 percent of graduates securing employment or continuing their education within six months of completing a degree at Northwest, according to the Furthermore, its vibrant and diverse learning community offers more than 150 student organizations, and in tuition, which is , saving students an estimated $6,800 over four years. Northwest also offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program.Designated the Missouri Arboretum, the Northwest campus was named one of the For more information about Northwest and its performance, visit APPLICATION DEADLINE: Until filledDATE AVAILABLE: March 3, 2025TO APPLY: Please fill out a Northwest application online by clicking to reach our employment opportunities listing. You will also need to submit a cover letter, resume, and the contact information for three references in order for your application materials to be complete. Please contact the Office of Human Resources at 660-###-#### or email [email protected] for more information.The Office of Human Resource prides itself in offering a full, competitive benefits package with providers, who we feel, will offer the best service possible to the employees. Full-time employees are offered Health, Dental, Vision, Life and Long-term Disability insurance options as well as retirement plans upon employment at the University. For more information on each of these topics, please contact the office of Human Resources at (660) ###-#### or via email at [email protected] Do you have any data entry experience? If yes, please explain your experience. Required Question