Registration Manager CNMC Clinics ED - The Chickasaw Nation : Job Details

We are currently looking for a Full Time Registration Manager CNMC Clinics ED to join our CNMC Clinics ED Registration Team team located at the Chickasaw Nation Medical Center. Summary: Manages the Registration Department and ensures daily operations are performed both efficiently and effectively while also assuring adequate coverage is provided. Responsibilities: * Oversees and manages assigned area * Balances immediate and long-term priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals * Participates in job candidate interviewing and selection process * May assist manager with one or more managerial responsibilities - Prepares and tracks budgets - Staff planning - Develops, implements, monitors location-specific procedures * Oversees job functions, development and job performance, including but not limited to, annual evaluations, employee development and performance management * Conducts hire, separation, and performance reviews of subordinates * Engages in disciplinary processes when needed * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external services as needed to ensure appropriate referral is made - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Participates in performance improvement activities to measure, assess and improve the quality of assigned work area * Participates in the development and implentation of goals, objectives, policies and priorities * Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and/or attending specific qualification schools, etc. * Prepares monthly reports * Performs all other duties as assigned Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Honesty, truthfulness, reliability, accountability * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Skills: Essential: * Basic Computer skills * Must be familiar with the Microsoft Office Suite of products Experience: Nonessential: * 5 years directly related experience with supervisory Education: Nonessential: * Bachelors Degree in directly related field Credentials: Essential: * Standard Driver's License * Pass general background check * CN Core Leadership Level 2 Essential: * Completion of level two Core Leadership Training within 18 months of the hire or promotion date Working Conditions: Essential: * Works in a hospital or clinic environment * Works in an office setting * Sitting up to 100% of shift * Walking up to 50% of shift * Constantly bend, kneel, stoop, push, reach * Sometimes lift and or carry up to 25 lbs * May be required to assist individuals with unmanaged emotions * Pass pre-employment drug test