Relationship Banker - First Defiance Financial Corporation : Job Details

Relationship Banker Department: Retail Position Reports to: Branch Manager Position Supervises: No Direct Reports Position Summary: A Relationship Banker will delivers exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners. Duties and Responsibilities: Acquire and deepen the branch customer base through a variety of proactive sales and service activities. Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement. Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing Consistently execute activities and behaviors to meet established b...Relationship Banker, Relationship, Customer Experience, Banker, Business Partner, Financial, Banking