Relationship Manager - Westlake Services, LLC : Job Details

Onsite | Los Angeles| Exempt | Reports to VP of OnwardAt Onward Insurance, we are dedicated to empowering independent agents with the tools, support, and solutions they need to succeed. As a growing General Agency (GA), we provide a wide range of auto insurance solutions and are committed to fostering strong, long-lasting relationships with our agents.The Relationship Manager will play a key role in onboarding new agents and ensuring their ongoing success by managing performance, providing support, and building long-term partnerships. While prior experience in a similar role is not required, agency ownership experience is crucial. The ideal candidate will bring a deep understanding of the challenges and opportunities agents face, with a passion for helping others thrive.Pay Range: $70,000- $80,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.Job DescriptionWhat you'll do as a Relationship Manager:Onboard new agents, ensuring they understand our products, processes, and value propositions.Serve as the primary point of contact for agents during their onboarding process and beyond.Monitor and manage agent performance, providing ongoing support to help them meet sales and service goals.Collaborate with internal teams to resolve any agent issues or challenges.Analyze agent performance data and recommend strategies for improvement.Develop and implement agent training programs to enhance product knowledge and sales techniques.Build and maintain strong relationships with agents, ensuring they feel supported and valued.Attend industry events and participate in outreach efforts to recruit and onboard new agents.Experience and QualificationsWhat we look for in our Relationship Manager:Prior agency ownership experience (required).Strong understanding of the insurance industry, particularly in working with agents.Excellent communication, relationship-building, and problem-solving skills.Self-motivated, with the ability to work independently and as part of a team.Comfortable working in a fast-paced, results-driven environment.Preferred Skills/ExperienceFamiliarity with auto insurance products and processes.Experience with agent management or performance tracking.Strong organizational and multitasking abilities.What do we offer?Competitive salary and performance-based bonuses.Opportunities for professional development and growth within the company.Medical, Dental, and Vision benefits.Supplemental life insurance policies for you and your dependents.Long term disability insurance.Flexible Spending Account (FSA).Employer paid life insurance.Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP).Metro Tap Card and Metro-link Reimbursement.Onsite Gym with group Yoga, Pilates and Core Power classes.UKG Wallet (access to your pay before payday).Tickets at Work- Discounts on parks, museums, movie tickets and much more.#J-18808-Ljbffr