Release Train Engineer - Billing and Clearance - AXA SA : Job Details

Release Train Engineer - Billing and Clearance

Hartford, CT

The Digital Factory Release Train Engineer acts as a chief scrum master, coach to several squads (Teams of Teams/Programs) and ensures alignment across the Value Stream by providing knowledge and expertise to drive complex agile deliveries at scale.

The Release Train Engineer leads scrum of scrums and is accountable for end-to-end delivery of business solutions for the scope of the Digital Factory Team; Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses. Oversees all products supporting that customer group within Digital Factory to ensure service levels are received and system changes are delivered to expectation. Accountable for the design, delivery, and support of solution using the Agile best practices.

DISCOVER your opportunity

What will your essential responsibilities include?

* Facilitate cross-domain ceremonies and synchronization events across Teams of Teams

* Establish and communicate the Program Increment (PI) cadence/calendar of events and ensure reporting of Key Performance Indicators (KPI) on the delivery/products

* Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio

* Produce and maintain the roadmap of the products responsible for

* Align team to high-level organization goals and objectives

* Ensure Big Room Planning (BRP) readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-BRP Planning events

* Manage and report on budget and resource allocation and utilization

* Review and approve contracts for a predetermined level of authority

* Assist procurement to manage vendor relations and maintaining vendor accountability

* Drive improvements of ways of working via periodic synchronization events (e.g. PO Sync and Scrum of Scrums, helps to ensure cross streams alignment, progress / improvement on agile ways of working as a community of practice)

* Coach Leaders, Teams, Scrum Masters in agile practices at scale

* Responsible for overseeing technical lead(s), developer(s), Business analyst(s) and scrum master(s) within the delivery function.

* Support resolution of escalated risks and issues as a part of service Agile delivery

* Develop and maintain relationships with key stakeholders and suppliers

* Produce high-level estimates as needed

* Protect and maintain AXA XL's Intellectual Property

* Ensure all processes are documented and maintained

* Develop change management strategies and approaches and assist business partners with readiness and change implementation

* Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis. Owns the completion of any action plans. .

* In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms.

You will report to the Head of Digital Factory Delivery.

SHARE your talent

We're looking for someone who has these abilities and skills:

* Expert level experience in planning and executing complex, large scale initiatives or operational area.

* Experience in working in scaled agile initiatives, in scrum mastery, coaching and complex deliveries

* Significant leadership experience in insurance and IT

* Experience working with Billing Platforms

* Knowledge on Insurance billing systems implementation is a plus

* Expertise in agile methodology and ways of working

* Significant experience working in a global and matrix environment

* Effective communication among squads to coordinate planning quarterly (real-time)

* Great leader who is eager to develop squads and drive relentless improvement

* Create an environment of mutual influence and support the squad commitments

* Understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program

* Foster Communities of Practice and the use of engineering and Built-In Quality practices

* Think beyond day-to-day activities; apply systems thinking

* Budget, supply, and resource management for in scope applications and services

* Hold suppliers accountable for performance against Service Levels

* Measurable improvements in service delivery over time

* High customer confidence in delivery capability

* Risk identification and mitigation

* Knowledge Management strategy for process, training and applications

* Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales

* Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business ? property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

* Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

* Robust support for Flexible Working Arrangements

* Enhanced family friendly leave benefits

* Named to the Diversity Best Practices Index

* Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

* Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.

* Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

* Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

* AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see Sustainability at AXA XL.

The U.S. pay range for this position is $95,000 - $186,500. Actual pay will be determined based upon the individual's skills, experience, and location. We strive for market alignment and internal equity with our colleagues' pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).