Job Location : San Francisco,CA, USA
Since 1951, AO Globe Life has been the backbone for hardworking families, unions, and associations, providing life, accident, and health products that keep peace of mind intact. We're looking for motivated, relationship-building dynamos to join us as Virtual Client Relations Representatives. If you're great at remote work, love helping people, and think you could talk policy options over Zoom without falling asleep, this is your moment.
Here's the Scoop:
This is a 100% remote position, which means you can wear pajama pants while meeting with clients from their couches, coffee shops, or wherever they're happiest. You'll guide them through policy options, answer their questions, and keep them feeling good about their financial future—all from your own cozy corner. Our team is big on positive vibes, flexibility, and the mission to help people feel secure.
Your Day-to-Day (No Cold Calls, Promise!):
Client Consultations, Zoom Style: Meet clients on their terms, dive into their goals, assess their needs, and help them pick the best products. You'll be the expert, breaking down policy features and coverage options with just the right touch of humor (no “insurance robot” vibes here).
Customer Service, With a Personal Touch: Got a client with questions or someone who needs help updating their policy? You're there! From answering questions to helping with claims, you'll be their go-to person.
Long-Term Relationship Building: Think of yourself as the friendly neighborhood “Insurance Bestie” clients can count on. Check in with them, keep an eye on their needs, and make sure they feel protected for the long haul.
Compliance & Records: Keep it professional where it counts. Maintain client records like a pro, stay up-to-date on industry standards, and protect their info like it's your own.
What You Need:
Essentials:
Nice-to-Haves:
Perks (AKA Why You'll Love It Here):
Be Part of Our Mission Reporting to the Virtual Sales Team Lead, you'll be right in the heart of AO Globe Life's mission: bringing reliable protection to working-class families. You'll be part of a supportive team that keeps things fun and meaningful, with a great work-life balance.
If you're ready to make an impact and meet clients without leaving your house, apply now! Interviews are on Zoom, where we'll see just how much fun a remote insurance career can be.