Remote Customer Support Specialist - Speak Wisely Solutions : Job Details

Job DescriptionJoin Our Remote Customer Service Team and Make an Impact!Are you a passionate problem-solver with a flair for providing exceptions customer support? Do you thrive in a remote work environment and enjoy connecting with people from around the world? If so, we have the perfect opportunity for you!Speak Wisely Solutions LLC is seeking remote Customer Support Specialists to join our dynamic team. As a Customer Support Specialist, you will be the first point contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.Requirements

• Must live in the United States of America
• Must have 2+ years of Customer Service experience
• Must have 2+ years of Call Center experience
• Ability to work independently
• Excellent communication skills
• Ability to go above and beyond for customers
• Must be able to follow written and verbal instructions
• Passion for helping others
• Able to take high call volumes

Equipment Requirements:

• Must be able to provide Laptop or PC (Windows 10 or 11)
• Must be able to provide high speed internet (Only hardwired, NO wifi, or anything wireless)
• Must be able to provide hardwired USB headset (Noise cancellation)

Benefits

• Choose which client you want to work for
• Competitive remote work compensation package
• Flexible work hours to suit your lifestyle
• Extensive certification and support to excel in your role
• Opportunity to grow and advance within the organization
• A collaborative and inclusive work culture that values your contributions