Remote Local Customer Service Representative - Remx : Job Details

Location - Remote Kansas City Local (Equipment is provided) Pay: $17.00 | Bilingual Spanish $18.00 Hours: Hours vary between 7am-11pm Mon-Sun Title: Customer Service Representative Job Responsibilities:

• Inbound calls only
• Respond to and own consumer inquiries and issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Requirements:

• 1 year of recent call center experience
• 6 moths of previous remote work experience
• High School diploma/ GED Required
• Complete Bilingual Spanish Test and Basic computer assessment

For immediate consideration, please email your resume to [email protected] with the subject as KC