Rental Coordinator - Curtis Lane Holdings LLC : Job Details

Curtis Lane Equipment is an authorized Bobcat dealer serving Delaware, Virginia and North Carolina with 9 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. Duties and Responsibilities include:

Responsible for Rental Department profitability and parts counter sales

Responsible for creating a positive customer experience

Follows up with quote requests or availability

Look up, locate, and stock parts

Responsible for helping forecast for rental inventory additions and deletions

Completes assigned training

Responsible for maintaining good housekeeping conditions for the department

Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc

Assists with business development by adding new customers, and maintaining existing customer base

Communicates with the dealership Sales Manager regarding sales leads, new rental customers, etc

Involved with the credit department to collect past due accounts and resolve any customer conflicts

Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems

Assist in maintaining store inventory processes, including putting away truck deliveries

Has a thorough understanding of the construction phases involved in civil and commercial projects

Mechanical aptitude or experience with Bobcat machinery and their practical applications

There is always room for growth and opportunity within our expanding company!

Curtis Lane Equipment benefits include:

Competitive compensation

Commission eligible

Medical, Dental and Vision Insurance

Short Term Disability paid for by company

Long Term Disability and Life Insurance

401(k) with company match

Paid time off

Paid holidays

Familiar with farm and construction equipment highly desired

Must be detail oriented and exhibit good strategic thinking in order to meet customer needs

Must possess excellent communications skills and must work well on a team

Prior customer service experience preferred

Requires use of good eye/hand coordination using computer systems, phones, emails, texts and must be able to write legibly

Must have prior experience following safety requirements

Must be able to lift, carry, push, pull up to 50 lbs at a time

May require sitting or standing/walking throughout the work day

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