Rental Counter Specialist - Cincinnati, OH - Bobcat Enterprises : Job Details

Job Title: Rental Counter Specialist

Location: Cincinnati

Duties include the following:

Responsibilities:

* Servicing call-in and walk-in customers by answering questions, providing assistance, and filling orders.

* Communicating with mechanics on the availability of rental equipment.

* Communicating with Rental Yard personnel regarding equipment set-up status

* Tracking lost rentals and communicating with the Rental Supervisor.

* Record insurance information for all five locations.

* Filing closed rental contracts.

* Checking rental fleet inventory against customer orders.

* Creating rental tickets, delivery logs, and customer invoices.

* Working with sales representatives to prepare demos and set up rentals.

* Dispatching drivers on rental deliveries and pick-ups.

* Make rental sales calls to customers.

* Back up other counter personnel as needed.

* Other duties as required.

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Qualifications:

* Ability to work in a fast-paced environment and handle multiple tasks

* Reliable

* Strong problem-solving and customer relations skills

* Excellent oral and written communication skills, including professional

telephone techniques

* Computer literate and experience in PC/mainframe applications a plus

* Knowledge of compact equipment and its applications is a plus.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.