Rental/Dispatch Coordinator - Cianbro : Job Details

Cianbro Equipment is a leader in the construction equipment industry, providing exceptional service and support across multiple sectors. Committed to safety, quality, and innovation, we specialize in the rental, assembly, disassembly, and maintenance of heavy machinery for construction projects throughout the U.S.

The Rental/Dispatch Coordinator will coordinate rentals of forming, shoring, and scaffolding equipment. This individual will coordinate customer tool and equipment needs by picking and packing tools and equipment and supervising the return process.

Job Responsibilities

* Take customer orders/inquiries, process rental agreements, and make credit/charge adjustments as required.

* Maintain stock inventory and perform cycle and periodic counts.

* Work with vendors to receive quotes for orders and receive stock.

* Work with customers to propose substitutions and/or alternate systems to best utilize Cianbro assets.

* Willing to be on a rotating on-call shift for weekends.

* Document and send out all items that need calibration and then enter certifications into the rental software system.

* Design and print decals for tools, equipment, and job sites utilizing CorelDraw X6 screen printing software and maintain the decal printing machine.

* Fill in as a transportation dispatcher when needed.

Qualifications/Requirements

* Strong interpersonal and communication skills via phone or in person are essential.

* Must be a self-starter that can work independently with a can-do attitude.

* Must be detail-oriented and have strong organizational skills.

* Proficient with computer applications (including Excel) and executing data entry with a high level of accuracy.

* The preferred candidate will have a minimum of two years of experience in customer service.

* Ability to multi-task and fulfill customer needs.

* Experience with Infor-M3 a plus.

* Experience with over the road trucking industry a plus.

* Able to lift and carry up to 50lbs.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

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