Rental Manager - Shoppa's Material Handling : Job Details

Rental Manager

Family owned and operated since 1981, Shoppa's Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

JOB SUMMARY:

The Rental Manager will be responsible for overseeing the rental operations of industrial equipment, ensuring that our clients receive the best equipment and service possible, and growing rental revenue through internal and external selling. The manager will work closely with customers, staff, and suppliers to maintain high standards of rental operations and drive business growth.

ESSENTIAL FUNCTIONS:

• Rental Operations Management: Oversee the day-to-day operations of the equipment rental department, ensuring efficient and effective processes are in place for renting and returning equipment. Monitor fleet condition, utilization and overall department profitability.
• Customer Service: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive rental experience.
• Inventory Management: Manage and oversee the inventory of rental equipment, including regular maintenance, inspections, and timely repairs to ensure safety and reliability.
• Sales & Business Development: Identify growth opportunities within the rental market, develop strategies to increase rental revenue, and actively pursue new client relationships.
• Team Leadership: Lead, train, and mentor staff within the rental department, fostering a team environment focused on achieving goals and delivering excellent service.
• Budget Management: Develop and manage the rental department budget, ensuring financial targets are met and expenses are controlled.
• Market Analysis: Stay informed about industry trends and competitor activities to effectively position the rental department within the market.
• Compliance & Safety: Ensure all rental operations adhere to safety regulations and company policies, promoting a culture of safety among staff and customers.

QUALIFICATIONS:

• Bachelor's degree in business administration, Management, or a related field preferred.
• Minimum of 5 years of experience in equipment rental, sales, or related field, with at least 2 years in a managerial role.
• Strong understanding of industrial equipment and machinery, with technical knowledge being a plus.
• Excellent leadership and interpersonal skills, with the ability to motivate and manage a team.
• Proven sales and business development skills with a track record of achieving targets.
• Exceptional customer service skills and the ability to build strong client relationships.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Proficient in Microsoft Office Suite and rental management software.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.

Physical Demands:

Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees

Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa's Material Handling is an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, protected veteran status, or other protected categories. Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job. Shoppa's Material Handling offers a competitive salary and benefits that include 401(K), health insurance,

PTO.