Repairs Services Associate - Artech Information system LLC : Job Details

Repairs Services Associate

Artech Information system LLC

Job Location : Hauppauge,NY, USA

Posted on : 2024-09-25T19:31:40Z

Job Description :

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description
  • Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
  • Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
  • Records work performed in the form of symptom codes and parts replacement reasons.
  • Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
  • Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving limited number of factors.
  • Learns policies and procedures, and applies them in routine activities.
  • Complies with all required safety practices and regulations.
  • High school education or equivalent vocational qualification. Less than 1 year of experience.
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