Representative, Donor Services - University of Illinois Foundation : Job Details

The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.

This position serves as the main support to Donor Services operations. Uses experience, knowledge, initiative, and independent, professional judgement in assisting with achievement of objectives of the departments and Foundation. Contributes to the smooth operation of the department by providing support and follow-through to staff and management. Acts as liaison with others and performs various reporting and organizing tasks such as updating of constituent records, completing budgeting tasks for the department, ordering supplies and maintaining departmental communications. Also performs routine administrative functions such as scheduling appointments, maintaining paper and electronic files, and providing information to callers.

DUTIES AND RESPONSIBILITIES:

• Serves as a liaison for both internal and external stakeholders including but not limited to UI Foundation leadership and staff, university and advancement leadership, and external partners such as donors, service providers and vendors. Acts independently, when possible, to facilitate communications.
• Coordinates departmental schedules and contributes to the smooth operations of the department.
• Exhibits excellent customer service as the first point of contact for Donor Services phone communications and as a team member for UIF phone communications.
• Drafts, edits, and analyzes communications, documents, and operational items. Prepares, maintains, and organizes reports and information based on departmental and institutional needs.
• Scans and records confidential and secured documents and materials, adhering to all data standards for storage and maintenance, including the appropriate and timely filing and routing of items.
• Processes pre-authorized financial transactions and monitors budgetary expenditures on an ongoing basis on behalf of the department.
• Provides budget, communication, and extra project support to Gift Processing and Marketing and Communications as needed.

REQUIRED QUALIFICATIONS:

• Minimum three years of administrative experience in a fast-paced office environment, with proven ability to manage shifting priorities, multiple tasks, and unexpected challenges. Must demonstrate strong organizational skills and independent decision-making abilities.
• Excellent communication and interpersonal skills, including professional written and verbal abilities, attention to detail, and capacity to maintain confidentiality while working effectively with colleagues, clients, and stakeholders.
• Advanced technical proficiency in MS Office suite and ability to master new systems including Blackbaud (or equivalent CRM). Experience with standard office equipment required.
• Demonstrates core values of integrity, civility, collaboration, innovation, and impact while maintaining high standards of professionalism in a team environment.

The starting salary range for this position is projected to be $36,000 - $43,000 per year. While our job postings include salary ranges, your compensation will be based on your specific experience and qualifications-we're not limited by these posted ranges.

You'll be inspired daily in our state-of-the-art, environmentally conscious workspace - a stunning LEED-certified building featuring contemporary amenities including an on-site wellness center and café with healthy dining options. We encourage work-life balance through our hybrid schedule for many positions, combining in-office collaboration with up to 2 days of remote work flexibility. Your comprehensive benefits package includes medical, vision, and dental coverage, company paid life insurance, generous vacation time including 24 days annually, and more. Generous pension benefits are also included. We invest in your present and future wellbeing, providing the support you need to succeed.

Application Deadline: February 9, 2025

Application Process: For full consideration for the role, all candidates must complete an online application and include a cover letter and resume. Candidates may create a profile through . For further information regarding application procedures, contact Foundation Human Resources at .

THE UNIVERSITY OF ILLINOIS FOUNDATION IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

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