Requirements Analyst - PensionPro : Job Details

Job Summary:

The Requirements Analyst position with PensionPro Software works as a design team member helping facilitate standards and communications between Subject Matter Experts, Stakeholders and Dev Team Leads. The Requirements Analyst understands the product and documentation processes to take vague ideas and turn them into clear, detailed, concrete requirements for Development to work from.

Location: Hybrid in Harrisburg, PA

Responsibilities:

• Document stakeholder requirements that effectively outline the parameters of a request to build user stories against, for all products items within PensionPro's applications.
• Gather stakeholder feedback about enhancement requests, and feature functionality to be an advocate for the client.
• Act as a central point of contact for all user experience design questions within the company.
• Execute Business Acceptance Testing (BAT) for all new designs and products to ensure that the Scope Document, Design Document, and stakeholder requirements have been met.
• Demo upcoming products & features for stakeholders, sales, designers, developers, and business acceptance testing personnel.
• Review and approve all technical documentation from Development during BAT testing to confirm accuracy and that customer service team will be able to leverage it for end user documentation.
• Recommend process improvement to maximize department and company effectiveness as it relates to documentation of designs and deliver a product on time and according to design specifications.
• Develop test scenarios and test cases; review results of test cases and make adjustments, as needed, to meet stakeholder requirements.

Skills & Experience:

• Bachelor's degree in computer science, web design, business or finance preferred. Relevant prior experience will be considered in lieu of education.
• Prior experience working in the retirement industry or knowledge of the retirement industry preferred.
• Excellent demonstrated written and verbal communication skills to effectively work with staff at all levels of the organization including owners, Product Specialists, Marketing, Developers, and IT.
• Experience designing software products and technologies.
• Experience building wireframes ensuring an optimized end user experience.
• Organization and time management skills with the ability to prioritize and balance multiple projects simultaneously and according to deadlines.

Who We Are:

EdgeCo Holdings' is made up of several affiliated companies including AmericanTCS and NewEdge Capital Group that have been providing a suite of technology and support services to financial intermediaries and their clients, including full-service retirement plan administration, wealth management, brokerage, advisory, and trust and custody solutions for over four decades.

AmericanTCS was built by a dedication to innovation, integrity, and desire to help people achieve a successful financial outcome. AmericanTCS is comprised of several subsidiary companies including American Trust Custody, American Trust Retirement, American Trust Wealth, Pension Pro and Hub+, together they provide industry-leading financial services to the American workforce with the mission to create financial security for all Americans. Currently, AmericanTCS has over $120 billion assets and supports over 300K retirement plans.

What We Offer:

Compensation will be comprised of a base salary and an opportunity to qualify for bonus(es) or commissions. EdgeCo Holdings benefit package includes health, dental, vision, short-term disability, long-term disability, life insurance, PTO and 401(k) match (after applicable waiting periods).

Applications will be accepted on an ongoing basis.