Reservationist - Union Square Hospitality Group : Job Details

Consistently support a culture of Enlightened Hospitality. Operate within a reservations department that delivers enlightened hospitality and excellent service at all times. Possesses and exhibits the drive to provide exceptional customer service. Act as the reservations liaison between the guest and Maitre d' for all full-service restaurants at USHG. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality. Exhibit professionalism when speaking to guests and communicating information. This position is in person only (not remote) Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success What we need from you: Experience in a front of house role in a hospitality business preferred Customer Service Conflict Resolution Attention to detail Professional, articulate, and punctual. Knowledge of Reservation Software (Seven. Room...Reservation, Hospitality, Reservations, Retail