Reservations Agent - Hyatt : Job Details

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Responsibilities

• Handling guest room reservations.

• Provide guest with hotel facility information and answer questions relating to the hotel and local area.

• Blocking rooms.

• Entering group rooming list.

• Posting pre-payments.

• Billing no-show reservations.

• Answering incoming calls.

• Handling guest mail and faxes.

• Taking messages for guest

• Job duties listed is not all encompassing and additional responsibilities may be required.

The hourly rate for this position is $17.00. This position is also eligible to earn overtime.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

• Celebrations, recognitions, and volunteer opportunities

• Free nutritional colleague meals

• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

WELLNESS AND BENEFITS!

• Full medical benefits at 30 days of employment

• 401K with company match

• Employee Stock Purchase plan

• Paid vacation, holidays, sick days, and extended sick leave

• New child leave, paid family bonding time, and adoption assistance

• Tuition reimbursement

• Free access to Headspace – meditation, recuperation, and rejuvenation

• Work-life balance

Qualifications:

• Customer service experience and front desk experience preferred.

• Must have good typing skills.

• Refined verbal and written communication skills.

• A true desire to satisfy the needs of others in a fast-paced environment.

• Must be available to work flexible shifts including nights, weekends, and holidays.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Primary Location: US-MD-Cambridge

Organization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Pay Basis: Hourly

Job Level: Full-time

Job: Administrative

Req ID: CAM003065

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.