Residence Hall Operations Coordinator - Washington State University : Job Details

Online applications must be received before 12:00am on:December 18, 2024If a date is not listed above, review the Applicant Instructions below for more details.Available Title(s):1138-YN_ADMINPRO - CoordinatorBusiness Title:Residence Hall Operations CoordinatorEmployee Type:Admin. ProfessionalPosition Details:Summary of Duties:The Residence Hall Operations Coordinator is a is a full-time, 12-month appointment, reporting to the Assistant Director of Housing Operations. The Residence Hall Operations Coordinators provide oversight of 4 area desks serving more than 4,500 students for their keys, mail, and room assignment needs. These positions oversee all aspects of the room change and contract termination process for first-year students, returning students, transfer students, international students, and other specific populations. These positions also support summer operations through the summer residence hall and summer conference program.Required Qualifications:

• Bachelor's degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Relevant leasing office, residence hall desk, conference operation or living group experience.
• Must be willing and able to keep regular hours and work some evenings and weekends.
• Demonstrated effective interpersonal, written and oral communication skills.
• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, Teams, and SharePoint.
• Demonstrated experience interpreting and applying laws, rules, policies and procedures.
• Demonstrated commitment to supporting under-represented populations.

Preferred Qualifications:

• A Master's degree in College Student Personnel/Higher Education Administration/Counseling Psychology or a related field.
• Experience with HMS Odyssey, StarRez or other Housing Management System.
• Experience with Intra or other mail management system.
• Experience in facility access management and oversight (keys, access cards, etc.)
• Experience with conference or hospitality operations.
• Demonstrated ability to multi-task and work well under stressful conditions.
• Demonstrated ability to work with a diverse student and staff population.
• Demonstrated commitment to and knowledge of student development and academic success.
• Demonstrated ability to work with students and administrators in a broad range of situations and demonstrate a genuine concern/interest for the welfare of students.
• Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.
• Demonstrated communication skills, public relation skills, and public speaking skills.

Additional Information:Area/College:Student AffairsDepartment Name:Residence Life & HousingCity, State, Zip:Pullman, WA 99164Department Link:Monthly Salary:$4,061.90 - $5,077.36In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website:WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.For a more detailed summary of benefits offered by WSU for AP staff visit: Find total compensation information here: Overtime Eligibility:Overtime eligible.FTE: 100%This is a permanent position.Background Check:This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.Application Instructions: Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the Resume/CV section of your application.
• Internal candidates, please upload all documents in the Resume/Cover Letter section of your application. Please verify your education and career experience is updated in Workday:
• All documents must be attached before submitting the application. The application cannot be edited once submitted.
• Documents may be submitted in one file or separate files.
• Applicants are encouraged to upload as a PDF if possible.

Required Documents:

• Resume
• Cover Letter

Time Type:Full timePosition Term:12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-###-#### (v), Washington State TDD Relay Service: Voice Callers: 1-800-###-####; TDD Callers: 1-800-###-####, 509-###-####(f), or [email protected].Notice of Non-DiscriminationWSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.