Resident Coordinator - Morgan Properties : Job Details

What You Will Be Doing:

We are seeking a dedicated ResidentService Coordinator with a versatile and resident-focused attitude to join our team! The resident service coordinator is responsible for assisting in the general operation of the property and all related administrative work involved in the coordinating of resident services. Theymust have a working knowledge of all leasing and management policies, accounting, maintenance and resident retention policies and programs.

Essential Job Duties:

Resident Engagement, Correspondence and Follow Up

• Plan and organize resident events

• Respond to Resident Feedback within 24 hours through the Resident Feedback system on mprop.net.

• Record all resident correspondence in Yardi.

Property Inspection and Curb Appeal

• Complete weekly property inspections with specific focus on resident balconies/patios and amenities.

• Inspect apartments as needed.

Resident Files and Paperwork

• Responsible for resident files which include but not limited to renewals and resident retention programs, resident follow up including letters, requests, concerns, and lease changes.

• Performs all activities related to in-house transfers, adding and removing roommates and lease renewals.

• Prepare renewal letters for delivery to residents.

• Back up to and assist the Property Manager and Assistant Property Manager on the flow of all paperwork and verifications.

• Assist with filing and maintain the filing system.

Collaboration with Leadership

• Assist the Property Manager and Assistant Property Manager with any requested work to be done on the property.

• Provide direct input in setting the agenda for weekly and monthly staff meetings