Residential Director (6 OPWDD Programs) - Mercy Home for Children : Job Details

Job Type Full-timeDescriptionMercy Home for Children a non profit agency providing comprehensive services to the intellectual and developmental disable adult population is recruiting for a key person to join the Residential Administrative Team. The Director of Residences will provide overall management and direction for specific OPWDD residential programs including management of staff, controlling the budget, developing & implementing policies & procedures, participating in meetings, as well as coordinating the program with others in the agency. Represent the Agency by promoting and modeling Mercy Home mission and core values in all interactions. Here's the list of qualifications of what is needed to be considered for this key role:

BA Degree in the human services field is required

Valid & clean NYS Driver's license

Certifications in the following: AMAP, CPR, SCIP-R, First Aid is preferred

Minimum of 3-4 years with the intellectual & developmentally disabled population with 2 of those years working in an OPWDD setting in a managerial capacity

Excellent interpersonal, communication and organizational skills; computer savvy (Therap, Relias, Paylocity, Outlook, Powerpoint)

Experience in handling audits, writing POC & participating in Human Rights Committees & other committees

If you checked off these 6 items above, then review the job duties below and they if suit you, send your resume to be considered for a virtual interview to: [email protected] Job Duties

• Provide leadership, support & guidance to managers & assistant managers of the Residential Group Homes.
• Provide management with training in the areas of regulatory compliance, person-centered planning, conflict resolution, supervisory skills, and upkeep of the actual residence via regular supervisory sessions with managers and assistant managers using a combination of joint and individual sessions.
• Maintain written logs of supervisory sessions and monitor staff follow-up on recommendations.
• Visit each residence regularly to monitor programs, records, and services to individuals.
• Review QIDP and CFA follow-up and provide oversight for initiatives in quality improvement.
• Assist residential personnel to prepare for audits, and assist in implementing suggested and/or necessary program changes identified by auditors. Write the POC & ensure all changes is carried out.
• Support the clinical teams in each location to ensure optimal outcomes for the individuals we serve.
• Participate in incident investigations and follow-up.
• Assist in interviews with potential residential managerial staff, including union staff.
• Attend agency, fundraising events and community functions, outside the regular work schedule, as requested by the supervisor.
• Encourage and promote professionalism in our programs & participate in New staff orientation.
• As requested by the supervisor, active participation in committees, internal and external to the Agency Mission, Strategic Plan, and Programs related to residences.
• Conduct annual performance reviews of Residence Managers and to participate with Residence Managers in annual performance evaluations of Assistant Managers, clinicians & union staff.
• Fill in, when needed, in a management role. Be able to assess when temporary staff is needed & oversee staffing patterns.
• Be on call to the residences 24/7 and serve as weekend ADMINISTRATOR ON Duty (AOD) on assigned weekends and holidays
• Participate in inter-departmental meetings of the agency.
• Adhere to Corporate Compliance Guidelines of Mercy Home.
• Complete other tasks as designated by the Sr. Director of Residences.

Mercy Home for children provides comprehensive benefits, 13 paid holiday, 12 sick days, medical, dental, vision, prescription, Afflac, Legal Shield, wellness programs, 403 (b) with Mutual of America, paid vacation after six months of employment. Eligible for benefits after 30 days of successful employment. RequirementsKnowledge, Skills, and Abilities:

• Demonstrated ability to consistently perform functions and responsibilities of managing a residential program.
• Ability to work autonomously, with minimal oversight and supervision.
• Highly organized and able to handle multiple priorities.
• Detail-oriented, multi-task capable, and able to work under pressure in a fast-paced environment; and meet deadlines.
• Ability to read, analyze, and interpret general business and professional literature, technical procedures/instructions, and governmental regulations.
• Ability to write various reports, business correspondence.
• Self-Starting and ability to work independently and with minimal supervision.
• Ability to influence people and build strong working relationships with individuals & co-workers.
• Ability to work in a team environment.
• Strong skills in both verbal and written communication. Able to exchange information with other people concisely and accurately.
• Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
• Ability to work flexible hours including late evenings, early mornings, and weekends.

Physical Demands:

• The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Employee(s) in this position must have the ability to:
• Sit and stand for extended periods.
• Heavy phone work daily and during peak business times in the year.
• Speak so that others may understand at normal levels and on the telephone.
• Walk, bend over, reach overhead, grasp, push, pull, and move.
• Lift and move items, equipment or otherwise weighing 30 lbs or more.
• Work indoors in a standard, open-space office environment and be in direct contact with other employees, individuals, and the public.
• Enter data in the computer and operate standard office equipment
• See and read a computer screen and written documents/correspondence.

Salary Description $73,000-$75,000