Residential Scheduler - Yellowstone Boys and Girls Ranch : Job Details

Job DetailsJob LocationBillings Campus - Billings, MTPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$45,040.73 - $49,310.04 SalaryJob ShiftSwingHiring Range Salary $45,040-$49,310 AnnuallyPosition Summary: The Residential Scheduler is responsible for coordinating staffing schedules for all residential lodges and group homes ensuring appropriate coverage is maintained based on our procedures and policies. Additionally, this position will provide direct supervision and leadership to all Relief Mental Health Workers. This position may occasionally need to fill in working directly with the youth.This position will work Wednesday - Saturday Daily and Monthly Responsibilities:

Regular communication with Program Managers, Assistant Program Managers, and other leaders to identify all scheduling needs in the unit. Complete, update, and revising staffing schedule for all YBGR lodges and group homes utilizing the least amount of overtime and relief possible paying particular attention to milieu acuity and staff experience.

Responsible for finding coverage for staff call-offs, vacations, and other time missed.

Create and provide all new mental health workers (lodge and group home) with shadowing schedule working with the training department to assure all new staff meet training requirements.

Bi-Weekly contact with all relief staff to place them in schedule openings for each lodge or group home.

Utilize selected YBGR scheduling software to optimize scheduling efficiency and minimize staff shortages and overages.

Monitoring staffing patterns, identifying trends, and generating reports to inform staffing decisions and resource allocation.

Assist as needed in conducting interviews for Mental Health Workers and Relief Mental Health Workers.

Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes. Participate in Performance Quality Improvement (PQI) goals of the organization, both individually and as a team member.

Deal constructively and helpfully with all other members of the organization.

Fully support and model the mission and values of YBGR.

Adhere to all policies, systems, safety requirements, and procedures of the organization.

Take the initiative to identify problems and seek out solutions.

Be a professional representative of the organization to those outside it.

Participate and engage in monthly supervision/coaching meetings with the supervisor.

Be aware of the cultural and socioeconomic characteristics of the youth and staff members.

Participate in required training as appropriate to the position and beneficial to YBGR.

Other duties as assigned.

QualificationsRequired Qualifications:

• 21 years old or older
• Criminal / Child Abuse Clearance: Must pass criminal record and child abuse registry background check as required by the State of Montana.
• High School Diploma or GED

Required Abilities/Skills

• Strong Organizational Skills with the ability to manage multiple schedules, prioritize tasks, and maintain accuracy in a fast-paced environment.
• Excellent communication skills, effectively communicating with staff and leaders to address scheduling needs and concerns.
• Good technologies skills with experience in scheduling software or the ability to learn identified software.
• Demonstrate being self-motivated, self-disciplined, and diligent with forward thinking.
• Demonstrate the ability to think of their team over self and define success collectively rather than individually.
• The ability to effectively interact and communicate with others. These skills are essential for building and maintaining relationships, collaborating with colleagues, resolving conflicts, and navigating various social situations.
• Demonstrate the following values.
  • Faith - is being sure of successfully achieving our mission, based upon our trust in a loving creator.
  • Integrity - doing what is right, putting the needs of others above your own, and living by the highest values.
  • Relationship - being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.
  • Stewardship is the use of any resource or talent entrusted to YBGR to fulfill the mission and values.
• Willingness and ability to obtain certification in First Aid/CPR and Violence Intervention Prevention.

Physical/Environmental Demands & Requirements:

• Physical Demands:
  • Sedentary Work: Primarily sits at a desk for extended periods while working on a computer and communicating via phone or email.
  • Light Physical Activity: Occasional walking to different departments within the facility for meetings or discussions with staff and supervisors.
  • Manual Dexterity: Frequent use of hands and fingers to operate computers, phones, and other office equipment.
  • Visual and Hearing Requirements: Ability to read printed and digital documents, as well as hear and respond to phone calls and conversations in person or electronically.
  • Repetitive Motions: Regular use of computer keyboard and mouse.
  • Ability to occasionally lift or move items weighing up to 15 pounds (e.g., files, documents, office supplies).
• Environmental Conditions:
  • Indoor Office Environment: Primarily works in a climate-controlled office setting within office building.
  • Noise Level: Low to moderate, typical of office environments, but may occasionally experience higher noise levels when interacting with clinical departments or during busy periods.
• Mental and Emotional Demands:
  • High Attention to Detail: Must ensure accurate scheduling and adherence to compliance with labor laws, which requires focus and precision.
  • Stress Management: Ability to manage stress effectively when handling last-minute scheduling changes, staff shortages, or emergencies.
  • Multi-tasking: Must handle multiple priorities and make quick decisions under time-sensitive conditions.