Residential Supervisor - Happiness House CP Rochester : Job Details

About the Organization CP Rochester and Happiness House are private nonprofit health, educational, residential and human service organizations that have been serving communities in the Finger Lakes Region since 1969 and the Greater Rochester Area since 1946. Today with sites in Rochester, Canandaigua, Geneva, Gorham, Midlakes and Waterloo, our agencies offer an array of educational, therapeutic, recreational, residential and family support programs and services for children and adults with and without disabilities. On average, our agencies serve 3,650 families each year and employ approximately 600 people. Our staff consists of dedicated and knowledgeable professionals and clinicians with expertise in the areas of Special Education, Early Childhood Education, Physical, Occupational, Speech and Music Therapies, Psychology, Service Coordination, Nursing, Dental Services, and Developmental Disabilities. Committed to serving individuals with autism, traumatic brain injury, neurological impairments, as well as a wide variety of developmental disabilities such as cerebral palsy and Down syndrome, our staff partners with individuals and their families to support them in meeting their goals. EOE Statement CP Rochester and Happiness House are an equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws. DescriptionJob Title: Residential SupervisorLocation: Happiness House - Gorham IRASalary: $20.75 - $22.00 per hour commensurate with experience. Employment: Full Time/12 Month (40 hours per week). Sat. 7am-3pm, Tues. 1pm-9pm, Wed. 11am-7pm, Thurs. 1pm-9pm, Fri. 10am-6pm (Off Sun. & Mon.) Evening and weekend work may be required as job duties demand. Required Education and Experience:

Associate's degree in human services or related field as determined by the department or program. Bachelor's degree preferred. An equivalent combination of education and experience may be acceptable.

Experience in providing service to individuals with disabilities preferred.

Demonstrated ability to plan and organize the daily operations of the department or program.

Demonstrated ability to effectively communicate orally and in writing.

Demonstrated ability to exercise good judgment in planning, implementing and evaluating work with individuals, customers, and employees.

Demonstrated tolerance for stressful interactions and situations.

Demonstrated ability to use of Microsoft Office software and other computer programs which are pertinent.

Summary/Objective: To ensure all Residential Services provided by the agency are focused on accomplishing the Happiness House Mission, Vision and Organizational Values and that the services meet the goals of the department and the agency. Provides direct oversight or supervision to employees working directly with individuals in the Residential Program and completes departmental tasks on a regular basis. Essential Functions:

Imparts agency philosophy of Equal Opportunity, Independence and Realization of Individual Potential to children, families, program employees and community resources.

Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

Provides oversight to ensure safety and supervision of residents. May be required to stay on-shift after hours should there be an emergency, weather hazard, or other unforeseen occurrence.

Communicates, in a positive manner, the mission, vision, organizational values and program or departmental goals to employees.

Provide direct oversight, supervision and problem-solving to employees in accordance with Agency policy and expectations.

Schedules employees appropriately to maintain minimums.

Maintains necessary documentation and reports as required and per agency policies.

Communicates in a positive manner agency, regulatory body and departmental or program policies, procedures and standards of work. Shares important information regarding the safety and welfare of others.

Trains new employee members.

Maintains accurate billing for the program per policy.

Completes direct care duties/house tasks needed to support the needs of the home.

Maintains accurate records of individual's monies/banking.

Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene.

Communicates effectively with employees, service providers, consumers, caregivers, family members, and the community.

Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performing general housekeeping and home maintenance activities, etc.

Complies with Regulatory and Agency audits (internal and external).

Participates in conferences, workshops and regular and mandatory training as needed or recommended to enhance job skills and personal growth and development.

Adheres to agency's policies and procedures as well as department guidelines.

Competency Requirements:

Collaboration Skills and Team Development

Leadership and Supervision Skills

Relationship Management

Organizational Skills

Supervisory Responsibility: This position supervises employees of the Residence as designated and is responsible for the input in the performance management and hiring of the employees within the Residence. Other Duties:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment:This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. Travel: Is primarily local during the business day but employee will be expected to work at any of our locations. Some out-of-the-area and overnight travel may be expected. The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws. Position RequirementsLocation Happiness House - Gorham Residential Site Full-Time/Part-Time Full-Time Shift -not applicable- Category Operations Number of Openings 1 Req Number OPE-24-00021 This position is currently accepting applications.