Resource Center Analyst - State of Wisconsin Division of Personnel Management : Job Details

IntroductionIt is the mission of the Wisconsin Department of Justice (DOJ) to protect the public and ensure that justice is done. To continue to meet this mission, the principles of equity, inclusion, and employee well-being have become a foundation for all work performed at DOJ, on behalf of Wisconsinites. The DOJ is committed to developing and supporting a workforce and culture that is rich in diversity and innovation. It is the department's goal to ensure that all DOJ employees are empowered to be authentic, claim belonging, and thrive. This is your opportunity to make and be the difference. Click here to learn more about DOJ. In addition to working with a dynamic group of people, we offer amazing benefits, such as excellent health insurance, ample paid leave, flexible work schedules, and an employee assistance program that offers a variety of programs and resources to help promote wellness. Furthermore, employment within the state of Wisconsin provides job stability, work/life balance, and numerous intrinsic rewards from doing meaningful work. The Department of Justice - Office of School Safety (OSS) is currently recruiting for a Resource Center Analyst to serve in a project position that are currently funded through October 1, 2025. Project positions are a great opportunity to gain experience within state service and working with criminal justice partners. As a project employee, you will have access to health insurance, ample vacation days, sick leave, and paid holidays. The Office of School Safety (OSS) is responsible for the quality assurance and oversight of the mandatory requirements of Wis. Stat. § 118.07. Wis. Stat. § 118.07 requires public and private schools to submit on an annual basis for each school building: blueprints, safety plans, school violence drills, school safety training and safety assessments. The deadline to apply for this job announcement is March 3, 2025, at 11:59pm. For any questions, please contact Megan Firari, Human Resources Specialist at [email protected] or 608-###-####. This recruitment may be used to fill similar vacancies that occur within one year. Position SummaryThe primary function of this position is to staff the 24/7/365 operation of the Office of School Safety (OSS) Resource Center. The duties include evaluating and assessing all incoming school threats and information requests; communicating via telephone, computer, e-mail, and web-application; provision of technical assistance on threat evaluation and the Records Management Systems; dissemination of resources, materials, training, and/or emergency assistance depending on the context. The scope and complexity of work includes a wide range of requests as well as extreme diversity in stakeholder groups. This position will exercise independent judgment and decision-making based on training, knowledge, experience, and written protocols. The OSS Resource Center is a statewide resource for schools, law enforcement agencies and communities that provides a four-pronged approach to school safety; threat assessment consultation, threat reporting, regional critical incident response and best-practice guidance. Salary InformationThis classification is in pay schedule 07, pay range 04. Pay for this position will be between $24.00 and $26.00/hr. Pay for current or former state employees will follow the provisions found in the State of Wisconsin Compensation Plan. This position will be required to work 2 nd or 3 rd shift and rotating weekends, with the eligibility for night and weekend pay differentials. There may at times be opportunities to work overtime, with eligibility for additional compensation. All pay will follow the provisions found in the State of Wisconsin Compensation Plan and in accordance with the Fair Labor Standards Act (FLSA). Job DetailsThis position is headquartered at the Risser Justice Center located at 17 West Main Street in Madison. This position is eligible to work 100% remotely from within the State of Wisconsin. High speed internet access is required to meet the needs of remote work. Travel to the headquarters is not eligible for travel reimbursement. The Department of Justice does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9. A background check, including fingerprints, will be completed on applicants prior to selection. QualificationsMinimally qualified candidates must have training, education, or work experience in the following areas:

• Using computers and information technology, including word processing, spreadsheets, database systems, e-mail, and the internet
• Using effective oral and written communication to provide an explanation, justification, or discussion of a variety of issues requiring a logical presentation of appropriate facts, information, or analysis.
• Establishing and maintaining interpersonal relationships by developing constructive and cooperative working relationships with others and maintaining them over time.
• Ability to work with data and information of serious and sensitive nature while taking measures to maintain confidentiality.

In addition to the minimum qualifications, a well-qualified applicant will also have training, education, and/or experience in:

• General knowledge of operating procedures of K-12 schools in Wisconsin and/or general knowledge of law enforcement operating procedures
• General knowledge of digital and/or general threat assessments gained through education, training, and/or prior experience
• Experience triaging external customer or client needs or complaints based on importance.

How To ApplyApply online! To apply, click on Apply for Job to start the application process. Once logged in, click Apply for Job and follow the steps outlined in the application process. You will be required to submit a letter of qualifications and resume. Each time you apply for a job; you should update and tailor your resume and letter of qualifications. You should clearly describe your education, training, and experience related to the items listed in the Qualifications section of the job announcement. These qualifications should be addressed in your resume and expanded upon in your letter of qualifications. This will allow a fuller assessment regarding your qualifications and those required for the job applying for. Your resume should include the following:

• Your educational background including any course work that relates to the position in which you are applying.
• Your employment history, including experiences and/or duties and a summary of accomplishments and skills learned or used.
• Any training or experience, including volunteer work or internships, you have related specifically to the Qualifications section of the assessment.
• Spell out any acronyms and/or abbreviations the first time used.

Your letter of qualifications should include:

• Additional information regarding your past work experience, including volunteer work and internships, or coursework you have taken.
• Highlights of your most relevant skills and experiences as they related to the specific job you are applying for.
• Specific examples that clearly demonstrates your level of expertise.

What not to include in your resume or letter of qualifications: Your application materials should not include any information that is not job-related, such as race, color, religion, sex, national origin, age, creed, disability, or genetic information. Further, do not include any self-identifying information such as photos, social security numbers, political affiliation, citizen status or conviction records. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the process. References will be requested from top candidates once interviews have taken place. NOTE: Current/former State employees interested in a permissive transfer, demotion or reinstatement consideration must also apply. We appreciate the time and effort it takes to apply for positions. If any questions arise, please contact Megan Firari, Human Resources Specialist, at [email protected] / 608-###-####. Deadline to ApplyThe deadline to apply for this job announcement is March 3, 2025, at 11:59pm.